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DTEND;VALUE=DATE:20130919
DTSTART;VALUE=DATE:20130917
LOCATION:Toronto
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DESCRIPTION:<P>Worldwide Business Research will hold a conference, themed "Next Generation Customer Experience Canada," on September 17-18 in Toronto. For more information visit <A href="http://www.the-customer.ca" target=_blank>www.the-customer.ca</A>.</P>
<P>According to the event Web site:</P>
<P>Next Gen Customer Experience Canada brings together senior-level executives to discuss innovative, multichannel customer experience strategies.</P>
<P>From creating a customer journey roadmap to sustaining your customer experience culture, Next Gen is packed with real-world case studies and ideas you can take back to your organization to make an immediate impact.</P>
<P>It&#8217;s no secret that customer experience is quickly becoming the new brand differentiator. Organizations across all industries are dedicating time and resources toward designing comprehensive customer experience strategies &#8230; and for the brands that get it right, the rewards are great - new customers, increased customer loyalty, revenue growth and brand innovation.</P>
<P>Join us for insight into how you can:</P>
<UL>
<LI>Gain buy-in and achieve internal alignment around your customer experience efforts</LI>
<LI>Create a more seamless, integrated experience across all touchpoints</LI>
<LI>Develop comprehensive metrics for your customer experience strategies</LI>
<LI>Better capture and interpret customer feedback to drive innovation</LI></UL>
SUMMARY:NEXT GENERATION CUSTOMER EXPERIENCE CANADA
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