Mark Natarus has joined Alliance Research, Cincinnati, as vice president of health care services.

John Zepp has been promoted to vice president - research and statistical services at the Toledo, Ohio office of NFO Research, Inc. In addition, Keith Holzmueller has been promoted to vice president - research and analytical services. At the company’s Cincinnati office, Jeffrey Neiheisel has been promoted to vice president - general manager.

Joseph L. Francis, Jr. has joined Cooper Research, Inc., Cincinnati, as vice president, client services.

Custom Research Inc., Minneapolis, has added staff members at its Minneapolis, New York and San Francisco offices. Pedro Medina has joined the New York office as technical research manager. He had been with Beta Research Corp. in New York. Sandra Smith has joined the Minneapolis office as a research manager. She was formerly with BI Performance Services. Bettina Eichel has been named research manager at CRI’s San Francisco office. She was with Field Research in San Francisco. In addition, the company announced three promotions: Tom Neri to senior vice president, clientdevelopment at CRI’s East Coast office; Chris Sharratt to senior vice president, client services, at the Minneapolis office; and Eileen Taylor, senior vice president, human resources, for all CRI offices. She is based at the Minneapolis office.

Shop’n Chek, an Atlanta mystery shopping firm, has promoted Cleve Rowley to president and Laura Livers to chief operating officer.

Digital Marketing Services, Inc., a Dallas provider of marketing programs and research services via America Online, has appointed Dick Barthelmes diredtor of marketing progams. Previously he was director of interactive marketing for AOL.

Rebecca Leiviska has been promoted to account group vice president at ConwaylMilliken & Associates, a Chicago research firm.

Tom McGee has been promoted to vice president of Doyle Research Associates, Chicago.

Survey Sampling Inc., Fairfield, Conn., has announced a number of promotions: Peter Brownstein to senior account executive; Jerry Cap to director of information systems; Michelle (Missy) Richards to production manager; Jessica Smith to international accounts manager. In addition, Bob Buturla has joined the firm’s operations department as microcomputer administrator; John Jiemback has been named software engineer; and Mike Miller has been named manager of software engineering.

Walker Information, Indianapolis, has appointed Joe Bankovich vice president, business development, and Mike Grindstaff vice president technology consultant.

Ted Watson has joined Jay Stewart White Sr. as a partner of The Baltimore Research Agency, Ruxton, Md.

Otis Anderson has joined Maritz Marketing Research Inc. as an account manager in the Chicago office. Previously he was with Market Probe as a senior account executive and sales coordinator.

The Olson Research Group, Inc., Plainsboro, N.J., has added Emily Wood as senior project coordinator, Darlene Okita as research associate, and Cary Sullivan as senior project coordinator. In addition, Lynn Welsh has been promoted to project manager.

Rick Harnish has joined Blattner/Brunnet, Inc., a Pittsburgh advertising agency, as market research manager.

Chilton Research Services, Radnor, Pa., has added Lori Fein as a research consultant specializing in print and broadcast media. In addition, Doug Keith has joined the firm as research manager in the company’s media and entertainment group.

Russell Branaghan has joined Fitch Inc. as associate vice president. He will provide user interface design and usability evaluation services for software and hardware products.

James Fink, executive director of Opinion Research Corp.’s international corporate reputation and branding practice, has been named to the advisory board of the University of Texas at Arlington’s Master of Science in Marketing Research degree program.

Martin Green has joined the San Francisco office of Burke Customer Satisfaction Associates as an account manager.