Luciana Palmisano has joined Research International as European business development director.

Design Forum Research, Dayton, Ohio, has named Beth McKeon vice president.

Walker Information, Indianapolis, has promoted four executive management team members: Randy Shoemaker to executive vice president and chief operating officer; Mark Winzenread to chief financial officer and executive vice president of finance and administration; B.J. Kyzr-Sheeley to executive vice president of people, products and strategy; and Patrick Gibbons to senior vice president of marketing.

Milpitas, Calif.-based audience measurement firm NetRatings, Inc. has named William Pulver CEO and member of the NetRatings board of directors. He assumes the roles from Dave Toth, who is stepping down from his operational responsibiliti:es and his board of directors position to pursue other entrepreneurial interests.

Galloway Research Service, San Antonio, Texas, has promoted Roland Cerda to manager of telephone recruiting for the telephone department. In addition, Adrian Plata has been promoted to project director for the telephone department.

Taylor Nelson Sofres (TNS) has named Patricia Davis and David Luery senior vice president of TNS Healthcare International.

David Passfield has joined market research firm ORC International as a business developer in the company’s travel and transport research sector.

Mountain View, Calif., customer satisfaction measurement firm Satmetrix Systems has appointed Fred Reichheld, director emeritus of Bain & Co., to its board of directors.

Gregory Cross has been appointed vice president/general manager of Delta Marketing Dynamics, a pharmaceutical marketing research company in East Syracuse, N.Y.

Jorge Calvachi has joined NFO WorldGroup, Greenwich, Conn., as director of its multicultural marketing services unit.

Dianne Ganslein has joined MarketVision Research, Cincinnati, as vice president, business development.

Kinesis, a Seattle customer experience management firm, has added Shannon Barnes, training manager for Tully’s Coffee, to its advisory board.

Joel Goren has joined Opinion Research Corporation, Princeton, N.J., as global managing director, brand strategy.

Dipak Jain, dean of Northwestern University’s Kellogg School of Management, has been elected to the Deere & Company board of directors. Jain has taught courses in strategic marketing, new products and services, and quantitative marketing research at the Kellogg School.

Jana Millen has joined Understanding UnLtd., a Cincinnati market research firm, as vice president of the firm’s quantitative research division.

John Tapper has been named chief methodologist at Ziment, a New York research firm.

Highland Hts., Ohio-based Brown, Flynn Communications, Ltd. has named Jennifer Dolin Olsen marketing and research associate.

Delahaye Medialink, a Norwalk, Conn.-based communications research firm, has promoted Mark Weiner to chief executive. He will continue to run the day-to-day operations of the research group. Additionally, Beth Roed has been promoted to vice president of global sales and K.C. Brown has been promoted to vice president of new services.

With the acquisition of the financial services practice of Boston-based Atlantic Research and Consulting by Pittsburgh marketing firm Access Data Corp., Lonnie Macdonald, senior vice president for Atlantic, will join Access Data as managing director, research; and Brett Sullivan, vice president for Atlantic, will become director, research for Access Data. Both will be based at Access Data’s Boston office.