Steven P. Henke has been named president of Nashville-based 20/20 Research Inc., replacing founder Jim Bryson, who has stepped down after 19 years at the helm. Bryson will stay on as chairman of the board.

Alina Serbanica has joined Bucharest-based Ipsos Interactive Services Romania as access panels director.

Bellomy Research, Inc., Winston-Salem, N.C., has named Jim Harper manager, marketing sciences.

Mark Heckman has been named to the newly created position of vice president, retail insights, at Sorensen Associates, a Portland, Ore., research firm

Dina Paglia has joined Interviewing Service of America (ISA), Van Nuys, Calif., as account executive. As part of ISA’s acquisition of Opinion One’s Computer Aided Visual Interviewing data collection method, Peter Blair, director, sales and marketing; Justin Fister, senior software engineer; and Aric Johantges, senior programmer, have joined the ISA staff.

Insight Express, Stamford, Conn., has named Michael D. Krameisen senior account executive in the media sector. In addition, Jean Marie McCormick, Jon Weinstein and Annalisa DeLena have been promoted to project manager. Samantha Eskenazi has been promoted to customer service manager. In the company’s AdInsights group, Stephen Jepson has been promoted to senior manager, Juliana Aloia has been promoted to manager of AdInsights, East Coast, and Melissa Sherman and Julie Wu have been named project manager.

TVG Marketing Research & Consulting, Dresher, Pa., has named Anne Chapman vice president, strategic account management.

New York-based Ipsos Insight has named David Nemiah to its consumer products research division as vice president, global equity and branding.

Heather Jacobson has joined JW Broadcasting, Columbia, Mo., as director of sales promotions and research.

Steve Falkiner has joined Research International in the U.K. as human resources director.

The NPD Group, Inc., Port Washington, N.Y., has named Claude Charbit president of its global beauty business. In addition, Glen LeBlanc has been named research director for wireless services; Drew Hull has been hired as research director for mobile content; Ron Friedman has been named vice president, NPD Fashionworld product and business development; and Art Spar has been named vice president, apparel client development.

Martin S. Glogowski has been named president of GfK Strategic Marketing, a Bala Cynwyd, Pa., research firm.

Tim Callahan, formerly president of ACNielsen North America, has left the company to become CEO of the consumer group at Berwind, a Philadelphia investment management company.

St. Louis-based Maritz Research has named Joanne Paternoster an executive consultant with the hospitality research group. Also, Elmer Rich has been named account manager, financial services group, and Dawn Ray has been appointed general manager of Maritz Research, UK.

J.D. Power and Associates, Westlake Village, Calif., has named Gene F. Cameron executive director of its media practice area.

Mike Kirkham, chief executive of U.K. research firm TNS, was named winner of Research magazine’s first-ever CEO of the Year award. The award, which is part of the annual Research Excellence & Effectiveness Awards organized by the Market Research Society in the U.K., is made to an individual who has achieved the most for their business over the past 12 months. Kirkham was nominated for the award alongside Eric Salama of Kantar and Dean Wiltse of Greenfield Online. Separately, TNS announced that David Lowden, currently chief operating officer, has been appointed to succeed Kirkham as chief executive on March 1, 2006.

Abt Associates, a Cambridge, Mass., research firm, has named Richard Kulka senior vice president of strategic business development. Carol Simon has been added to the firm’s health policy and clinical research division. Mark Spranca has also joined the division as a vice president.

Robert Callaway has joined Los Angeles research firm PhaseOne Communications as vice president operations. In addition, Joel Lowell has been named senior research manager and Melissa Vogel has joined the firm’s analytical department.

Marc Litvinoff has been named president of New York research firm FIND/SVP, Inc.

U.K. retail research firm ESA has named Jacqueline White to its projects team as senior executive and promoted James Lovett to project executive.

Greenfield Online, Wilton, Conn., has made changes to its senior management team and board of directors. Dean Wiltse, formerly president and chief executive officer, has left the company and has tendered his resignation as a director. Albert Angrisani has been appointed president and chief executive officer and elected to the board of directors. Angrisani will also serve as chairman of a newly formed special operations committee of the board. The committee will work with operating management to review the company’s strategy and resources. Concurrently, the board has disbanded its mergers and acquisitions committee. In addition, the company named Joseph A. Ripp to the board of directors. Ripp, an independent director, has also joined the audit, compensation, governance and nominating, and special operations committees of the board.

Paul Weener has retired as CEO of Diagnostics Plus, State College, Pa. Weener, who founded the firm in 1987, will continue in a part-time role working on strategic direction, planning and business development efforts. The firm also announced four promotions: Michelle Hostetler to vice president of research and operations; Noret Flood to director of field services and technology; Trish Evanitsky to director of employee research; and Michael Hostetler to director of business-to-business research. In addition, Caitlin Stanley has been named research associate.

Arbitron Inc., New York, has promoted Brad Kelly to vice president of group sales.

New York research firm Ipsos Insight has named Catherine LoPresti to its consumer products research division as qualitative research consultant.

Ronda Hodges and Carla Penel have joined M/A/R/C Research, Irving, Texas, as research manager.