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Global Resource Management (GRM, Inc.)

Company Address:
546 Rialto Ave.
Los Angeles, CA 90291
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Customer Contact

Geoffrey Martin, President/CEO
Charles Stein, Director of Field Operations

Company Description

GRM specializes in travel-related research in 29 U.S. airports and is TSA-compliant. We conduct customer satisfaction, benchmarking, brand awareness and concept tests for airlines, airports and travel-related companies to improve customer loyalty and identify revenue opportunities. We provide staffing, full project management services, quality assurance and consulting on ongoing or ad hoc basis.

Research Services
  • Airport Interviews
  • Mystery Shopping
Industries, Markets and Audiences
  • Air Travelers
  • Airlines
  • Tourism
  • Travel

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