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QuestBack Group, Inc.

QuestBack Group, Inc.

Company Address:
100 Lafayette Boulevard, Suite 207
Bridgeport, CT 06604
USA
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This company is included in the following directories

SourceBook

Customer Contact

Jill Ransome

Company Description

QuestBack is a technology-based solutions provider. We offer feedback management software that enables you to gain actionable insights, build stronger relationships and improve business decisions. Beyond surveys, we offer strong community panel management solutions to leverage existing networks (i.e. Facebook fans) and build private advisory communities. International brands, research agencies and panel providers apply our platform to leverage market feedback to drive product innovation, brand or marketing health and customer loyalty and growth, all through a single integrated platform. QuestBack services more than 4,000 customers worldwide through all online feedback channels including online survey, feedback communities, panel management, mobile and social research solutions. Founded in 2000, QuestBack is headquartered in Oslo, Norway, with 19 offices worldwide. Over the past few years QuestBack's achievements and technology have been recognized and awarded numerous times: Deloitte Technology Fast 500 EMEA; Red Herring 100 Global; and Nordic TechTour. 2011 also includes listing in Gartner’s Magic Quadrant for Social CRM and Forrester’s EFM Wave report.

Research Services
  • DIY Research
  • Focus Group-Online
  • Hybrid Research (Qual/Quant)
  • Mobile Surveys
  • Online Communities - MROC
  • Online Surveys
  • Panels-Online
  • Qualitative Research
  • Qualitative-Online
  • Quantitative Research
  • Social Media Research
  • Software-Conjoint Analysis
  • Software-Database Management
  • Software-Mobile Surveys
  • Software-Online Surveys
  • Software-Qualitative
  • Software-Sampling
  • Software-Survey Design & Analysis

Panel

Company Description

Every survey consists of two fixed points: the response and the person giving the response. Our panel database compiles information on feedback providers. The focus is on responses that a person has given. Additionally, mobile device location information, tracking data (e.g., log files), or company database transaction data can be appended to obtain an even better overall view. We store personal data and survey data separately of course. Our panel database is used to select a specific sample group out of a large number of people for surveys; for longitudinal studies and to initiate event-based feedback.


This firm offers proprietary (client specific) panel management services

Software

Customer Contact

Jill Ransome

Company Description

We’re reaching more customers today via social media channels and mobile devices. These digital interactions between companies and customers produce a plethora of customer data and can provide highly-relevant insights. Customer experience surveys, innovation research, concept tests and market monitoring - there are countless ways that market researchers use online feedback. Our software for feedback processes, Enterprise Feedback Suite 9.0, has been developed so that you can take advantage of these opportunities and is one of the most widely-used feedback platforms worldwide, with more than 10,000 users and over three billion questionnaire pages delivered.

Marketing Research Software Titles
  • Analytics and Reporting
  • Community and Portal
  • Mobile
  • Panel Database
  • Social Media Monitoring and Engagement
  • Survey and Data Collection

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