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Customer Lifecycle, LLC

Customer Lifecycle, LLC

Company Address:
319 N. Weber Road, #360
Bolingbrook, IL 60490
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Customer Contact

Karin A. Ferenz, Principal

Company Description

Global research-based consultancy working with clients to get more value and better business results from research through improved integration of research findings and customer requirements into the day-to-day operations of the organization. Work with B2B/B2C companies to conduct primary research to accurately identify and measure requirements for customer acquisition, loyalty, share-of-wallet growth and retention. With reach to more than three million individuals in 160+ countries, we conduct strategic qualitative and quantitative research in multiple localized languages. We help companies avoid costly mistakes by focusing on thorough front-end planning, appropriate support for research execution and action implementation at the back end.

Research Services
  • Association Membership Studies
  • Attitude/Usage Studies
  • Brand Equity
  • Business-To-Business Research
  • Competitor Customer Research
  • Conjoint Analysis/Trade-Off Analysis
  • Consumer Research
  • Customer Loyalty
  • Customer Recovery Studies
  • Customer Satisfaction Studies
  • Employee Opinion Studies
  • Focus Group-Moderating
  • Hybrid Research (Qual/Quant)
  • Industrial Research
  • International Research
  • Market Segmentation Studies
  • Modeling/Simulation Studies
  • Name Research
  • New Product Research
  • One-on-One (Depth) Interviews
  • Pricing Research
  • Qualitative Research
  • Segmentation Studies
  • Tracking Research
  • Usability Testing
Industries, Markets and Audiences
  • Agriculture/Agribusiness
  • Air Travelers
  • Associations
  • Business-To-Business
  • Chemical Industry
  • Computer-Hardware
  • Computer-Software
  • Construction Industry
  • Consumer Durables
  • Electronics
  • Executives/Management
  • Financial/Investment/Banks
  • Forest Industries
  • High-Tech
  • Hospitality Industry
  • Information Technology (IT)
  • Insurance
  • Manufacturing
  • Paper & Related Products
  • Petroleum Products
  • Telecommunications
  • Tourism
  • Travel
  • Utilities/Energy

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