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Research & Marketing Strategies, Inc.

Research & Marketing Strategies, Inc.

Company Address:
15 E. Genesee St.
Suite 210
Baldwinsville, NY 13027
View Map

This company is included in the following directories


Customer Contact

Mark Dengler, President

Research Services
  • Customer Satisfaction Studies
  • E-mail Surveys
  • Focus Group-Facilities
  • Mystery Shopping
  • Test-Market Research

Focus Facility

Customer Contact

Lauren Krell, QualiSight Facility Manager

Company Description

Research & Marketing Strategies, Inc. (RMS) is a full-service market research firm providing custom-tailored research in Central New York, an ideal test market. RMS QualiSight is our premier focus group facility offering a relaxed environment with a distinct client viewing room, Wi-Fi and an extra-large double-glass, one-way mirror. RMS can provide recruiting, moderating, catering, hosting and an experienced analytics team to develop scripts and reports. RMS offers a full service call center with CATI capabilities, using trained professional telesurveyors to facilitate your project needs.

Distance From Airport

15 miles

Estimated Travel Time From Airport

22 minutes

Location Type

Office building

Focus Group Facility Features
  • Client Lounge
  • Computer Usability Lab
  • 1-on-1 Room
  • 1-on-1 Observation
  • Product Testing Lab
  • Videoconferencing
  • Webconferencing
Additional Amenities Offered
  • Air Conditioning
  • Audio Recording
  • Catering Facilities/In-House Chef
  • CD Player
  • DVD Player
  • Flip Chart/White Boards
  • Handicapped Access
  • High Speed Internet
  • Laptop for Hire
  • LCD Projectors
  • Moderating
  • Onsite Parking
  • PC for Hire
  • Reception/Waiting Room
  • Recruitment
  • Television Monitors
  • Transcription Services
  • Translation Services
  • Video Recording
  • Wireless Internet

Rooms Available
Room Style Dimensions (given in feet) Adjacent Observation Room Capacity
Conference 21x14 10


Panel Titles and Features
RMS Consumer Panel Size: 2,884 Panel Type: Telephone,Online

This firm offers proprietary (client specific) panel management services

Phone Facility

Customer Contact

Lauren Krell, QualiSight Facility Manager

Number of interviewing stations: 18

Number of stations using computer-aided interviewing (CATI): 18

Number of stations monitored on-site: 18

Languages Spoken
  • English

Mystery Shopping

Customer Contact

Lauren Krell, QualiSight Supervisor

Level of Mystery Shopping Services

Full service

Types of Mystery Shopping Services Offered
  • Audio Recorded Shops
  • Competitor Shops
  • Merchandising Services
  • Online Reporting
  • Merchandising Audits
  • Operational Audits
  • Price Audits
Industries/Sectors Served
  • Business
  • Financial Services
  • Health Care
  • Hospitality
  • Retail
  • Service (hotel,travel etc.)
Geographic Scope of Shopping Services
  • USA Mid Atlantic
  • USA MidWest
  • USA Mountain
  • USA Northeast
  • USA NorthWest
  • USA South Atlantic
  • USA South Central
  • USA SouthWest
  • USA Pacific Coast

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