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Mystery Researchers

Research Services Group

Company Address:
1718 Peachtree St. NW, Suite 550
Atlanta, GA 30309
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This company is included in the following directories


Customer Contact

Jeffrey Wright, VP Strategic Development

Company Description

As more than a full-service customer experience organization, Mystery Researchers' business intelligence solutions span a greater depth than what is generally seen throughout the market today. Whether an operations department is seeking performance measurement in the form of audits and standards compliance or mystery shopping, or the marketing department is looking for reliable competitive intelligence, or R&D is needing feedback on a new or existing product, Mystery Researchers offers something for everyone under a single roof, housed on one platform for all to view 24/7. We strive to keep all programs as impactful and simplistic as possible, knowing the key is understanding.

Research Services
  • Competitive Intelligence
  • Field Audits
  • International Research
  • Mystery Shopping
  • Store Audits

Mystery Shopping

Customer Contact

Lisa van Kesteren, Principal

Company Description

In 2014 Mystery Researchers became one of the top five largest business intelligence organizations in the United States through two acquisitions, the first being Insula Research of Columbus, Ohio and the second, Beyond Hello of Madison, Wisconsin. With a combination of more than 35 years in the industry we’re excited to show you the new Mystery Researchers and what our combined resources can do for your customer experience, consumer insight and market research needs.

Level of Mystery Shopping Services

Full service

Types of Mystery Shopping Services Offered
  • Competitor Shops
  • Incentive Based Programs
  • Online Reporting
  • Merchandising Audits
  • Operational Audits
  • Price Audits
Industries/Sectors Served
  • Business
  • Entertainment
  • Financial Services
  • Health Care
  • Hospitality
  • Retail
  • Service (hotel,travel etc.)
Geographic Scope of Shopping Services
  • Asia Japan
  • Asia South East
  • Asia Western
  • Australia/NewZealand
  • Canada Eastern
  • Canada Central
  • Canada Western
  • Europe Eastern
  • Europe Central
  • Europe Western
  • USA Mid Atlantic
  • USA MidWest
  • USA Mountain
  • USA Northeast
  • USA NorthWest
  • USA South Atlantic
  • USA South Central
  • USA SouthWest
  • USA Pacific Coast

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