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Lubin Research LLC

Lubin Research LLC

Company Address:
80 Norman Road
New Rochelle, NY 10804
USA
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This company is included in the following directories

SourceBook

Customer Contact

Paul Lubin, President

Company Description

30 years helping banks/corporate America improve the customer experience while managing business, legal and reputation risk. Mystery shopping, customer satisfaction, matched pair testing and customer retention, consulting, research design and vendor oversight. Help grow sales/shareholder value with products/services that help customers succeed while ensuring fair and equal treatment. Author of Protecting Main Street: Measuring the Customer Experience in Financial Services. Cited as a reference by government agency for methods used to measure compliance with consumer protection laws.

Research Services
  • Competitive Intelligence
  • Customer Satisfaction Studies
  • Mystery Shopping
  • Telephone Interviewing/CATI
Industries, Markets and Audiences
  • Financial/Investment/Banks
  • Legal

Mystery Shopping

Level of Mystery Shopping Services

Full service

Types of Mystery Shopping Services Offered
  • Audio Recorded Shops
  • Competitor Shops
  • Online Reporting
Industries/Sectors Served
  • Financial Services
  • Hospitality
  • Retail
  • Service (hotel,travel etc.)
Geographic Scope of Shopping Services
  • Canada Eastern
  • Canada Central
  • Canada Western
  • Caribbean
  • Central America
  • Europe Eastern
  • Europe Central
  • Europe Western
  • Mexico
  • South America
  • USA Mid Atlantic
  • USA MidWest
  • USA Mountain
  • USA Northeast
  • USA NorthWest
  • USA South Atlantic
  • USA South Central
  • USA SouthWest
  • USA Pacific Coast

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