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Precision Experience Lab (SM)

Precision Experience Lab (SM)

Precision Dialogue

Company Address:
905 Corporate Way
Westlake, OH 44145
USA
View Map


This company is included in the following directories

SourceBook

Customer Contact

Cathleen Zapata, VP, Research & Customer Exp.

Company Description

Precision Dialogue specializes in optimizing the overall customer experience. Our research facility includes over seven hidden cameras, numerous viewing and recording options, plus in-lab and mobile eye-tracking solutions. Precision Experience Lab(SM), along with our highly-experienced team, specializes in testing tangible products, Web sites, mobile and tablet, e-mail, direct mail pieces, in-store product displays and more.

Research Services
  • Consumer Research
  • Ethnographic Research
  • Eye Tracking
  • Observation Research
  • One-on-One (Depth) Interviews
  • Qualitative Research
  • Software-Qualitative
  • Usability Testing
  • Web Site Evaluation
Industries, Markets and Audiences
  • Computer-Software
  • Financial/Investment/Banks
  • Gaming/Casinos
  • Health Care
  • Hospitality Industry
  • Insurance
  • Internet/Web
  • Lawn & Garden
  • Retailing
  • Travel

Focus Facility

Customer Contact

Cathleen Zapata, VP, Research & Customer Exp.

Company Description

Precision Experience Lab (SM) is a full-service usability lab and market research facility that combines state-of-the art technology with an idea-inspiring and creative environment. Precision Experience Lab(SM) is one of the only facilities in the U.S. with a full solution of in-lab, mobile and field eye-tracking capabilities, offering an unparalleled first look into customers' decision-making processes and behavioral patterns. Our lab can be used for traditional market research projects, as well as plannogram, product, Web site, e-mail, mobile, tablet, commercials, direct mail, in-store product display testing and more.

Distance From Airport

7 miles

Estimated Travel Time From Airport

17 minutes

Location Type

Office building

Focus Group Facility Features
  • Client Lounge
  • Computer Usability Lab
  • 1-on-1 Room
  • 1-on-1 Observation
  • Product Testing Lab
  • Videoconferencing
  • Webconferencing
Additional Amenities Offered
  • Air Conditioning
  • Audio Recording
  • Cameras With Client Control Options
  • Catering Facilities/In-House Chef
  • CD Player
  • DVD Player
  • Flip Chart/White Boards
  • Handicapped Access
  • High Speed Internet
  • Laptop for Hire
  • LCD Projectors
  • Mac for Hire
  • Moderating
  • Onsite Parking
  • PC for Hire
  • Reception/Waiting Room
  • Recruitment
  • Television Monitors
  • Transcription Services
  • Video Recording
  • Wireless Internet

Rooms Available
Room Style Dimensions (given in feet) Adjacent Observation Room Capacity
Multiple 18x14 20

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