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Precision Dialogue

Precision Dialogue

Company Address:
905 Corporate Way
Westlake, OH 44145
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This company is included in the following directories


Customer Contact

Cathleen Zapata, Chief Experience Officer

Company Description

Precision Dialogue specializes in optimizing the overall customer experience. Our research facility includes over seven hidden cameras, numerous viewing and recording options and numerous eye trackers for any type of eye-tracking needed, emotional tracking via wireless EEG, plus a full suite of mobile and tablet devices are available for usability testing. Precision Experience Lab(SM), along with our highly experienced team, specializes in testing tangible products, Web sites, mobile and tablet, e-mail, direct mail, in-store experiences and more.

Research Services
  • Consumer Research
  • Ethnographic Research
  • Eye Tracking
  • Observation Research
  • One-on-One (Depth) Interviews
  • Psychological/Emotion Research
  • Qualitative Research
  • Usability Testing
  • Web Site Evaluation
Industries, Markets and Audiences
  • Computer-Software
  • Financial/Investment/Banks
  • Gaming/Casinos
  • Health Care
  • Hospitality Industry
  • Insurance
  • Internet/Web
  • Lawn & Garden
  • Retailing
  • Travel

Focus Facility

Customer Contact

Cathleen Zapata, Chief Experience Officer

Company Description

Precision Dialogue is a full-service usability lab and market research facility that combines state-of-the art technology with an idea-inspiring and creative environment. Precision Dialogue is one of the only facilities in the U.S. with a full solution of in-lab, mobile and field eye-tracking capabilities, offering an unparalleled first look into customers' decision-making processes and behavioral patterns. Our lab can be used for traditional market research projects, as well as plannogram, product, website, e-mail, mobile, tablet, commercials, direct mail, in-store product display testing and more.

Distance From Airport

7 miles

Estimated Travel Time From Airport

17 minutes

Location Type

Office building

Focus Group Facility Features
  • Client Lounge
  • Computer Usability Lab
  • 1-on-1 Room
  • 1-on-1 Observation
  • Product Testing Lab
  • Videoconferencing
  • Webconferencing
Additional Amenities Offered
  • Air Conditioning
  • Audio Recording
  • Cameras With Client Control Options
  • Catering Facilities/In-House Chef
  • CD Player
  • DVD Player
  • Flip Chart/White Boards
  • Handicapped Access
  • High Speed Internet
  • Laptop for Hire
  • LCD Projectors
  • Mac for Hire
  • Moderating
  • Onsite Parking
  • PC for Hire
  • Reception/Waiting Room
  • Recruitment
  • Television Monitors
  • Transcription Services
  • Video Recording
  • Wireless Internet

Rooms Available
Room Style Dimensions (given in feet) Adjacent Observation Room Capacity
Multiple 17x14 20

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