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Adelman Research Group-A SurveyService Company


Company Address:
1911 Sheridan Drive
Buffalo, NY 14223
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This company is included in the following directories


Customer Contact

Susan R. Adelman, President

Company Description

Adelman Research Group, a SurveyService company, is a leading provider of market research solutions for the health care and wellness, consumer goods, financial and industrial/manufacturing sectors that provides knowledge, insights and analytics to drive growth, innovation and change. ARG specializes in customer satisfaction, market assessments, needs analysis and product development research and is a link to the voice of the customer utilizing traditional and emerging quantitative and qualitative methodologies. ARG also provides respondent recruitment, facility and field management services for focus groups, proprietary panel development, IDIs, online research and product testing. Our top rated ARG InsightCenterâ„¢ includes focus group, test kitchen, sensory and usability testing facilities. Our extensive experience and outstanding staff provide the elements required of a trusted research partner.

Research Services
  • Advertising Research
  • Business-To-Business Research
  • Conjoint Analysis/Trade-Off Analysis
  • Consumer Research
  • Customer Satisfaction Studies
  • Data Collection Field Services
  • Ethnographic Research
  • Focus Group-Facilities
  • Focus Group-Moderating
  • Focus Group-Online
  • Industrial Research
  • International Research
  • Medical Interviewing
  • New Product Research
  • Online Surveys
  • Panels-Proprietary
  • Product Testing Research
  • Qualitative Research
  • Quantitative Research
  • Recruiting-Qualitative
  • Sensory Research
  • Taste Tests
  • Telephone Interviewing/CATI
  • Test Kitchen
  • Usability Testing

Focus Facility

Customer Contact

Susan Adelman, President

Company Description

The ARG SurveyService InsightCenter is a top-rated research facility that provides multimode qualitative and quantitative research services for clients who expect high standards of excellence. We are experts in assuring that your study will be recruited and conducted according to all specifications with exceptional show rates and attention to detail. In addition to our focus group facility the InsightCenter includes a full test kitchen, taste test facilities, a usability lab and can accommodate large displays and equipment. We specialize in consumer goods, health care, financial, industrial and B2B research.

Distance From Airport

5 miles

Estimated Travel Time From Airport

10 minutes

Location Type

Free standing facility

Focus Group Facility Features
  • Auditorium
  • Client Lounge
  • Computer Usability Lab
  • 1-on-1 Room
  • 1-on-1 Observation
  • Product Testing Lab
  • Test Kitchen
  • Test Kitchen Observation
  • Videoconferencing
  • Webconferencing
Additional Amenities Offered
  • Cameras With Client Control Options
  • Flip Chart/White Boards
  • Handicapped Access
  • Laptop for Hire
  • LCD Projectors
  • Mac for Hire
  • Moderating
  • Onsite Parking
  • PC for Hire
  • Recruitment
  • Wireless Internet

Rooms Available
Room Style Dimensions (given in feet) Adjacent Observation Room Capacity
Multiple 19x23 20
Multiple 14x27 15


Moderators on Staff

Susan Adelman, 2000 sessions, since 1980
James R. Bachwitz, 500 sessions, since 1986

Company Description

ARG, a SurveyService company, specializes in understanding behavior, attitudes and decision-making, utilizing custom-designed research solutions to drive growth, innovation and change. We believe that the success of any qualitative study is dependent upon the skills of the moderator, a well-thought-out study design and respondent screener and working in collaboration with our clients to accomplish their research goals and objectives. Through the design and implementation of innovative research solutions, coupled with exceptional creative problem solving abilities, we are the link to the voice of the customer and the market. We specialize in health care and wellness, customer satisfaction and market assessments.

Industries, Markets and Audiences
  • Advertising Agencies
  • Automotive
  • Automotive Aftermarket
  • Business-To-Business
  • Consumers
  • Executives/Management
  • Financial/Investment/Banks
  • Grocery/Supermarkets
  • Health Care
  • Insurance
  • Managed Care
  • Manufacturing
  • Medical
  • Medical/Surgical Products
  • Packaged Goods
  • Seniors/Mature
Moderator Languages Spoken
  • English

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