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Customer Impact

Customer Impact

Company Address:
3901 University Dr. East, Bldg. #330
Bryan, TX 77802
USA
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This company is included in the following directories

SourceBook

Customer Contact

Mike Green, President

Company Description

Customer Impact is a leading Mystery Shopping company that was formed to help small and medium-sized retail companies enhance their customer service and grow into top industry performers. Mystery Shopping is an effective and unique market research tool using professional evaluators (Mystery Shoppers) to perform customer shopping scenarios and report on every aspect of their experience. Striving to be your preferred choice among mystery shopping companies, we offer a wide array of services ideal for differing industry needs, preferences, and budget. Our mystery shopping solutions can easily accommodate your business setup to ensure comprehensive results and accurate perspectives on your customer service and organizational structures.

Research Services
  • Business-To-Business Research
  • Business-To-Business Research Consultation
  • Concept Research
  • Data Crosstabulation
  • Decision Research Consultation
  • Mystery Shopping
  • New Product Research
  • Report Writing Services
  • Repositioning Studies
  • Sales Intelligence
  • Segmentation Studies
  • Service Quality Measurement
  • Shopper Insights
  • Store Audits
  • Test-Market Research
  • Trade Surveys

Mystery Shopping

Customer Contact

Mike Green, President

Company Description

Customer Impact is a leading Mystery Shopping company that was formed to help small and medium-sized retail companies enhance their customer service and grow into top industry performers. Striving to be your preferred choice among mystery shopping companies, we offer a wide array of services ideal for differing industry needs, preferences, and budget. Our mystery shopping solutions can easily accommodate your business setup to ensure comprehensive results and accurate perspectives on your customer service and organizational structures.

Level of Mystery Shopping Services

Full service

Types of Mystery Shopping Services Offered
  • Audio Recorded Shops
  • Competitor Shops
  • Incentive Based Programs
  • Integrity/Theft Audits
  • Merchandising Services
  • Online Reporting
  • Merchandising Audits
  • Operational Audits
  • Price Audits
Industries/Sectors Served
  • Business
  • Entertainment
  • Financial Services
  • Health Care
  • Hospitality
  • Retail
  • Service (hotel,travel etc.)
Geographic Scope of Shopping Services
  • Canada Eastern
  • Canada Central
  • Canada Western
  • Caribbean
  • Mexico
  • USA Mid Atlantic
  • USA MidWest
  • USA Mountain
  • USA Northeast
  • USA NorthWest
  • USA South Atlantic
  • USA South Central
  • USA SouthWest
  • USA Pacific Coast

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