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Information Solutions Group

Information Solutions Group

Company Address:
227 Bellevue Way N.E.
Suite 300
Bellevue, WA 98004
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Customer Contact

Carll Frye, Managing Director

Company Description

Since 1994, Information Solutions Group (ISG) has been helping businesses boost performance through customer insight. We identify who your customers are and what they need – and give you the tools to help you know how to invest your product development, marketing and customer service dollars. ISG offers an array of critical customer and marketing research solutions that enable management to make decisions in the areas of product development, marketing and customer service, based upon feedback from your most important asset – your customers. Our custom customer satisfaction and market intelligence surveys help you discover who your customers are and what they need so you can turn satisfied customers into loyal customer advocates. Through our years of experience, we are able to ask the right questions, obtain in-depth knowledge about your customers and target markets, leading to actionable results. ISG offers full-service global (multi-language) online and telephone research solutions within the Americas, EMEA and ANZ/APAC regions. Working closely with clients from start to finish, we offer customized end-to-end solutions that give you the insights you need to connect with your customers and serve them more effectively. We work effectively in partnership with executive management, marketing managers, product managers, public relations, as well as customer advocacy and customer experience managers.

Research Services
  • Attitude/Usage Studies
  • Brand/Image Tracking
  • Business-To-Business Research
  • Competitive Intelligence
  • Consumer Research
  • Customer Satisfaction Studies
  • Demographic Analysis
  • Exit Interviews
  • Marketing Research-Full Service
  • New Product Research
  • Online Surveys
  • Quantitative Research
  • Survey Design
  • Telephone/Mail/Telephone Studies
  • Tracking Research

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