SourceBook
Customer Contact George Terhanian, President, North America
Company DescriptionToluna enables organizations to generate valuable customer insight by combining its online market research panel and industry leading technology. Toluna provides a comprehensive proven, scalable solution that enables companies to answer questions of their target audience quickly and efficiently. Toluna leverages a unique approach to respondent recruitment and engagement with its online ‘community’ and proprietary respondent engagement methodologies and guarantees that the data clients receive is of the highest quality. Recently, the company launched SmartSelect™ which is a respondent-level methodology designed to ensure more representative, reliable market research data. Further, Toluna provides the industry’s leading technology suite, enabling hundreds of market research organizations and agencies worldwide to create surveys, manage panels and build online communities. Toluna’s products include PanelPortal™, AutomateSurvey™, TolunaQuick. Toluna has offices in the US, Canada, UK, France (headquarters), The Netherlands, Romania, Germany, India, Australia, Japan and Hong Kong.
Research Services
- Advertising Research
- Brand/Image Tracking
- Business-To-Business Research
- Consumer Research
- Crowdsourcing
- Customer Loyalty
- Customer Satisfaction Studies
- Data Collection Field Services
- DIY Research
- E-mail Surveys
- Employee Opinion Studies
- Focus Group-Online
- Gamification
- Hybrid Research (Qual/Quant)
- In-Store Research
- Interactive Voice Response (IVR)
- International Interviewing
- Marketing Research-Full Service
- Mobile Surveys
- Mystery Shopping
- Omnibus Surveys-Consumers
- Online Communities - MROC
- Online Survey Design/Analysis
- Online Surveys
- Panels-Online
- Sampling
- Social Media Research
- Social Research
- Software-Online Surveys
- Usability Testing
- Web Site Evaluation
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