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Grass Roots Performance Measurement

Company Address:
711 North Orlando Avenue, Suite 301
Maitland, FL 32751
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This company is included in the following directories


Customer Contact

Jane Newnum, Exc VP Measurement & Analytics

Mystery Shopping

Customer Contact

Jane Newnum, Exec. VP Measurement

Company Description

Grass Roots offers mystery shopping, customer satisfaction, competitive evaluations, surveys and telephone audit programs. Utilizing our proprietary North American database of 500,000+ adults, GRPM implements customized programs with speed and economy. Our in-house tech team supports secure reporting portals, dashboards and mobile surveys. Up to the minute feedback supports coaching in the field and expert analysis empowers clients to listen, learn and leverage data. GRPM has decades of experience in the hospitality, retail, finance, communications and technology industries.

Level of Mystery Shopping Services

Full service

Types of Mystery Shopping Services Offered
  • Competitor Shops
  • Incentive Based Programs
  • Integrity/Theft Audits
  • Online Reporting
  • Merchandising Audits
  • Operational Audits
  • Price Audits
Industries/Sectors Served
  • Business
  • Entertainment
  • Financial Services
  • Hospitality
  • Retail
  • Service (hotel,travel etc.)
Geographic Scope of Shopping Services
  • Asia Japan
  • Asia South East
  • Asia Western
  • Australia/NewZealand
  • Canada Eastern
  • Canada Central
  • Canada Western
  • Caribbean
  • Central America
  • Europe Eastern
  • Europe Central
  • Europe Western
  • Mexico
  • Middle East
  • South America
  • USA Mid Atlantic
  • USA MidWest
  • USA Mountain
  • USA Northeast
  • USA NorthWest
  • USA South Atlantic
  • USA South Central
  • USA SouthWest
  • USA Pacific Coast

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