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Secret Shopper

Secret Shopper

Sights on Service, Inc.

Company Address:
620 Mendelssohn Ave.
Minneapolis, MN 55427
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Customer Contact

Paul Ryan, President

Company Description

Secret Shopper has delivered actionable intelligence to our clients for over 20 years. We have assisted clients in almost every customer-focused industry to provide cutting-edge customer experiences. Our focus is to provide top-notch quality market research at the best possible value. We work with you to ensure that the market intelligence we gather on your behalf is reported in a format that is objective, quantifiable and actionable to your team. We can customize your reporting and incorporate the information into your personal dashboard on our site or we can hand it off to your IT group.

Research Services
  • Competitor Customer Research
  • E-mail Surveys
  • In-Store Research
  • Incentive Payment & Processing
  • Interactive Voice Response (IVR)
  • International Research
  • Mail Surveys
  • Merchandising Studies
  • Mobile Surveys
  • Mystery Shopping
  • Online Surveys
  • Pricing Research
  • Sampling
  • Service Quality Measurement
  • Shopper Insights
  • Store Audits
  • Telephone Interviewing/CATI
  • Telephone/Mail/Telephone Studies

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