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Business Research Lab

Business Research Lab

Company Address:
PO Box 770
Chester, TX 05143-0770
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Customer Contact

Donald Payne, Ph.D., Director of Research

Company Description

We are a market leader in employee and customer surveys, focused on helping both public and private sector organizations to increase employee and customer engagement and satisfaction. To that end, we use leverage analysis to identify key opportunities for improvement. An important component of our service is our normative database, containing data from all surveys completed in the last three years. These norms enable you to compare your results to all organizations or, in a number of cases, to others in your specific industry.

Research Services
  • Customer Satisfaction Studies
  • E-mail Surveys
  • Employee Opinion Studies
Industries, Markets and Audiences
  • Business-To-Business
  • Electronics
  • Employees
  • Financial/Investment/Banks
  • Health Care
  • High-Tech
  • Insurance

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