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The International Quality and Productivity Center will hold its annual customer experience summit on December 8-10, 2014 in New Orleans. For more information visit http://bit.ly/1qMguqT
According to IQPC:
The 6th CX Impact Event combines best practice case studies with "idea exchange" sessions rich in discussions, debate and problem-solving with your peers. Join customer experience, marketing and operations leaders as they share how they are connecting the dots using data mapping, digital integration, social, mobile and customer insights to build stronger relationships with customers that impact the bottom-line. Unlike some CX events that take a thirty thousand foot view of the customer experience, this event dives deep into "how to" align cross-functional teams and implement strategy in today's omni-channel environment.
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