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The Mystery Shopping Providers Association will hold its annual Europe conference, themed "Fast Forward," on May 14-16 at the Radisson BLU Hotel in Bucharest, Romania. For more information visit www.mspa-eu.org/en/Upcoming_annual_conference.html.
According to MSPA:
Our theme this year, Fast Forward “to the future and fortune,” encourages us to take peek to what future will bring the mystery shopping industry and explore the mysteries of customer service measurement from new angles and with different perspectives. We have retained many of the features of previous conferences and incorporated many new experiences for our delegates but you’ll have to come to the conference to discover what mysteries will unfold.
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