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IIR will hold its Total Customer Experience Leaders Summit, themed "Return on Relationships: Factoring Empathy into the Stakeholder Equation," on April 9-11 at the Trump International Beach Resort in Miami. For more information visit http://bit.ly/1bjgkhg.
According to IIR:
Creating an emotional customer experience starts well before purchase and extends way beyond transaction.
Your experience includes three full days of high-level visionary keynote presentations and in-depth case studies illustrating linking insights and data, data measuring and mapping, design thinking, synthesize intelligence from B2B and B2C companies across verticals, disciplines and cultures to march forward with a sound total customer experience plan.
4662 Slater Road, Eagan, MN 55122 651-379-6200
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