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The International Quality and Productivity Center will hold an event, titled "Customer 360 World Forum," on October 21-23 in Berlin. For more information visit www.customer360worldforum.com.
According to IQPC:
Customer 360 World Forum presents a holistic approach to service excellence from understanding the omni-channel customer to strategically empowering your customer-centric leaders to deliver seamless integration, whether you're a customer loyalty executive or a call center agent.
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