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Comment Cards

We are developing a list of questions that will be emailed to customers to respond online after each time their receive service. What is the maximum number of questions that should be on this card? Can you provide some resources/articles to review?

Thank you

Questions on comment cards

There isn't really a hard and fast rule to the number of questions. However, the more questions you ask, the higher your drop-out rate will be.

Check out some of these articles for more information: