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Market Research Interviewer Training Materials needed

Hello all.

I will shortly be transitioning from a project management role at a full service market research firm to being in charge of the hiring and training program for our Call Center.

I am looking for help finding ANY on-line market research interviewer training materials, preferably free. Links would be appreciated.

Also, if anyone has a second hand copy of the MRA's "The Professional Interviewer" series they would be willing to part with I'd be interested in purchasing it from you.

Thanks in advance.

Suzanne Wagner
DSS Research
swagner@dssresearch.com