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Senior Research Manager

Offered By:

PeopleMetrics, Inc.
1717 Arch St Ste 3220
Philadelphia, PA 19103-2827

Company Description:

PeopleMetrics is a leading research firm that helps companies engage their customers and employees.

We provide clients with proven questions and benchmarks and custom research designs. Our technology enables clients to view results in real-time and take action.

And PeopleMetics Most Engaged Customers Study is the first study of its kind to identify companies that excel at engaging customers – creating customers who are loyal, passionate advocates for the brand.

Job Description:

Do you want to join a dynamic, entrepreneurial organization that is experiencing rapid growth?

PeopleMetrics Inc. is a research and consulting firm comprised of a team of smart, hardworking, fun people who all thrive in an entrepreneurial environment. Our People Engagement practice is experiencing tremendous growth and we are seeking talented individuals to join our team.

Are you interested in a job where your input will truly make a difference?

We are looking for a Senior Research Manager to help support an existing portfolio of clients. You will also have the opportunity to contribute to the direction and growth of the People Engagement practice and PeopleMetrics overall business.

Do you want to hone your research, consulting, and project management skills while assisting a variety of organizations with their critical research issues?

As Senior Research Manager you will be responsible for leading all aspects of strategic research projects from planning and design to delivery of results. This includes conducting all forms of qualitative research (e.g., electronic focus groups, in-depth interviews, and traditional focus groups) as well as all managing all forms of quantitative research (e.g., design, sampling, data collection, and analysis). You will have the opportunity to apply your knowledge of descriptive and advanced statistics to derive value from the research results and deliver those results and implications to clients in both oral and written format.

Like the idea of working in Center City Philadelphia?

PeopleMetrics is located in Philadelphia, PA, a block from Suburban Station (regional rail lines) and 5 minutes from 30th Street Station (easy trip from NYC or Princeton).

Job Requirements:

Do you have…?

* 5-7 years of experience in employee engagement and/or customer loyalty research (including experience on the supplier side)

* Outstanding client management skills

* An ability to thrive in a fast-paced, growing environment

* Proven analytical and problem-solving abilities

* An ability to explain/apply output from advanced statistical techniques

* A passion for employee and customer research

Additional Comments:

If you answered yes to the above questions, please submit your resume (as an attachment), cover letter, and salary history to careers@people-metrics.com. Please identify the job title in the subject line. Or you can fax to: +1 215 979-8049. No telephone calls, please. No recruiters.

Contact:

Name: Sean McDade
Fax Number: 215-979-8049
e-Mail Address: careers@people-metrics.com
Web Site: http://www.peoplemetrics.com

This posting was last updated on: January 14, 2010

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