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Market Research Jobs > Salary by Job Title > Customer Insights Manager 

Customer insights manager salary - corporate side of market research

Note: The market research salary and compensation survey was conducted online in May 2011 among Quirk’s subscribers. We received 1,312 usable surveys from client-side researchers (corporate market research) and achieved an interval of 2.6 at the 95 percent confidence level. (Not all respondents answered all questions.) 

For a complete survey results follow the links below:
Client-side (corporate) market research salary survey results
Provider-side (research company) marketing research salary survey results 


Customer Insights manager salary by:

Industry Base Bonus Total
Advertising/Public Relations $73,400 $2,600 $76,000
Agriculture      
Automotive $180,000 $0 $180,000
Banking/Financial $103,714 $24,833 $128,548
Building Materials/Products $115,000 $15,000 $130,000
Computer Hardware/Software $102,000 $4,000 $106,000
Construction/Housing $108,000 $8,000 $116,000
Consulting $80,000 $0 $80,000
Consumer Goods $101,571 $7,429 $109,000
Education $95,000 $8,000 $103,000
Entertainment $107,500 $19,000 $126,500
Food/Beverage $60,000 $70,000 $130,000
Government      
Health Care/Pharmaceuticals $129,500 $23,500 $153,000
Hospitality (hotels, restaurants, etc.) $84,000 $10,000 $94,000
Insurance $85,000 $5,000 $90,000
Manufacturing $105,000 $2,500 $107,500
Media/Publishing/Information $82,333 $3,667 $86,000
Non-Profits      
Retail $101,250 $10,500 $111,750
Technology/IT/Web $135,000 $0 $135,000
Telecommunications      
Transportation      
Travel $107,000 $8,000 $115,000
Utilities/Energy $116,667 $5,667 $122,333
Other $91,667 $15,333 $107,000
Average $101,481 $11,745 $113,226


Region in which employee is located Base Bonus Total
North East (CT, MA, ME, NH, RI, VT) $93,667 $14,333 $108,000
Mid Atlantic (NJ, NY, PA) $101,000 $8,600 $109,600
East North Central (IL, IN, MI, OH, WI) $106,700 $10,667 $117,367
West North Central (IA, KS, MN, MO, NE, ND, SD) $102,125 $6,500 $108,625
South Atlantic (DE, FL, GA, MD, NC, SC, VA, WV) $102,667 $5,833 $108,500
East South Central (AL, KY, MS, TN) $96,000 $22,500 $118,500
West South Central (AR, LA, OK, TX) $107,333 $5,000 $112,333
Mountain (AZ, CO, ID, MT, NM, NV, UT, WY)      
Pacific Coast (AK, CA, HI, OR, WA) $110,556 $18,778 $129,333
Canada      
Mexico/Central and South America      
Europe $65,000 $1,000 $66,000
Asia $56,000 $44,500 $100,500
Middle East      
Africa      
Australia/New Zealand $120,000 $5,000 $125,000
Average $101,481 $11,745 $113,226


Annual revenues/sales of organization Base Bonus Total
$1Million US dollars      
$1M - $3M      
$3M - $6M $80,000 $0 $80,000
$6M - $10M $82,500 $5,000 $87,500
$10M - $50M $58,000 $3,667 $61,667
$50M - $100M $95,400 $18,400 $113,800
$100M - $300M      
$300M - $500M $81,000 $6,000 $87,000
$500M - $1 Billion $85,800 $10,200 $96,000
>$1 Billion US dollars $113,484 $13,355 $126,839
Average $101,720 $12,061 $113,781

 


Number of full-time equivalent market researchers on staff Base Bonus Total
0      
1 - 2 $87,600 $11,500 $99,100
3 - 5 $96,643 $11,143 $107,786
6 - 10 $112,714 $14,429 $127,143
11 - 15 $110,000 $12,667 $122,667
16  - 25 $82,000 $0 $82,000
>25 $117,417 $11,917 $129,333
Average $101,481 $11,745 $113,226


Number of years of experience in marketing research Base Bonus Total
1 year      
1 - 2 $113,500 $0 $113,500
3 - 5 $94,000 $5,000 $99,000
6 - 10 $91,400 $10,450 $101,850
11 - 15 $107,500 $15,167 $122,667
16  - 25 $119,714 $10,714 $130,429
>25 $106,000 $21,600 $127,600
Average $101,481 $11,745 $113,226


Amount of work time spent conducting, coordinating and analyzing marketing research Base Bonus Total
0%      
15% $84,333 $14,667 $99,000
15% - 25% $99,222 $6,000 $105,222
26% - 50% $98,600 $9,778 $108,378
51% - 75% $105,667 $18,400 $124,067
> 75% $104,000 $9,133 $113,133
Average $101,481 $11,745 $113,226


Number of employees supervised Base Bonus Total
0 (None) $92,815 $7,500 $100,315
1 - 2 $108,000 $17,125 $125,125
3 - 5 $113,143 $17,429 $130,571
6 - 10 $125,500 $4,000 $129,500
> 10      
Average $101,481 $11,745 $113,226


Highest degree achieved Base Bonus Total
High-school graduate      
College graduate $92,267 $9,143 $101,410
Masters program graduate $101,061 $12,727 $113,788
Ph.D. graduate $139,500 $12,750 $152,250
Average $101,481 $11,745 $113,226


Do you hold a marketing research industry certification? (Riva, Burke, PRC etc.) Base Bonus Total
Yes $94,700 $17,200 $111,900
No $103,095 $10,415 $113,510
Average $101,481 $11,745 $113,226


Gender Base Bonus Total
Male $118,294 $9,647 $127,941
Female $93,314 $12,794 $106,108
Average $101,481 $11,745 $113,226


Age Base Bonus Total
25      
25 - 30 $74,000 $2,667 $76,667
31 - 35 $87,692 $12,083 $99,776
36 - 45 $102,476 $13,190 $115,667
46 - 55 $115,900 $9,400 $125,300
56 - 65 $120,800 $15,000 $135,800
66+      
Average $101,481 $11,745 $113,226