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Learn About Conducting Personal Interviewing

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Related Articles

There are 6 articles in our archive related to this topic. Below are 5 selected at random and available to all users of the site.

In-home CAPI: a new era in data collection?
NIPO launched NIPO CAPI@HOME, a new methodology of data collection for market and opinion research, in 1999. This article explains why NIPO is convinced that this methodology represents a new era in data collection.
A report on the 2008 Confirmit Market Research Software Survey
Findings from the annual Confirmit Market Research Software Survey show that firms feel they aren’t getting everything they need from existing software. As a result, they are developing their own programs and actively open to switching to those of other providers.
The MCAPI primer: Part II: Implementing MCAPI
This second of two parts offering a primer on MCAPI concludes with advice on how to select and use an MCAPI system. The discussion includes software, hardware, implementation issues and additional resources.
Cell phone-based feedback system lets Budget Rent A Car respond quickly and to customer complaints
In South Africa, Budget Rent A Car has used a cell phone-based survey methodology to increase response times to customer complaints and also show that the company follows up on issues important to customers.
Electronics retailer Future Shop embraces comprehensive service measurement program
Future Shop uses an e-clipboard survey to measure customer satisfaction in its efforts to improve customer satisfaction at the store level and as part of a series of system-wide changes to enhance customer service.

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