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Information And Resources About Respondent Cooperation

We've grouped together all the information our site contains on Respondent Cooperation and Satisfaction to help you quickly and easily find related articles, companies, events, jobs, associations, glossary definitions and more.

Related Articles

There are 145 articles in our archive related to this topic. Below are 5 selected at random and available to all users of the site.

Pettit's conversational-approach article got 'em talking
This article includes highlights from social media commentary regarding Annie Pettit's story on writing humanized surveys.
By The Numbers: Internet data quality
A veteran researcher discusses the efforts undertaken by his research firm and others to ensure the quality of data gathered online.
Rising refusal rates: the impact of telemarketing
Western Wats Center and the Fairfax Research Group conducted telephone interviews to assess how telemarketing affects respondent cooperation in professional telephone survey research. Based on the findings, the article recommends several strategies for increasing participation rates.
E-interviewers add human touch to Web-based research
This article discusses a study conducted by Brigham Young University and Western Wats Center to address questions about and facilitate comparisons between three data collections methods: traditional CATI, self-administered Web surveys and interviewer-assisted Web surveys.
Measuring the health of an online community
Companies that create an online community without also considering ways to gauge how well the community fulfills its members’ needs risk wasting money and - potentially worse - damaging their brand.

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Recent Articles

Below are the 5 most recent articles on this topic. These articles were published within the last three years and are only available to registered subscribers.

Sponsored Content: 11 Easy Ways to Improve Your Survey Response Rates
You can learn a lot from your customers and employees - if you can get them to fill out your survey. Surveys are a powerful and cost-effective way to not only gather information, but also identify and diagnose problems as well as uncover any new and emerging opportunities. However, one of the biggest challenges that many companies face in conducting surveys is getting enough people to take their survey (i.e. getting a high enough response rate) to ensure that their survey results are accurate. While there is no single, silver bullet for improving response rates, there are some easy steps that companies can take that, when combined, will help them improve their survey response rates. This white paper from Allegiance discusses what those steps are.
The consequences of poorly-designed surveys
Darrin Helsel shows how to make sure your surveys are asking the right questions in the right ways.
Pettit's conversational-approach article got 'em talking
This article includes highlights from social media commentary regarding Annie Pettit's story on writing humanized surveys.
Quality vs. quantity: A process for identifying the best of the best B2B respondents for new product research
This article outlines a B2B concept testing project that StandPoint conducted with Kimberly-Clark that included a co-creation exercise between the product development team and end users.
By the Numbers: A choice in the matter
What happens when you let respondents choose their feedback method?

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