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Information And Resources About Respondent Cooperation

We've grouped together all the information our site contains on Respondent Cooperation and Satisfaction to help you quickly and easily find related articles, companies, events, jobs, associations, glossary definitions and more.

Related Articles

There are 145 articles in our archive related to this topic. Below are 5 selected at random and available to all users of the site.

Online communities require ongoing care and attention
Drawing on surveys of panel respondents on why they participate in the research process, the authors discuss the steps needed to maintain and grow an online panel.
Respondent reasons for focus group participation
Researchers surveyed focus group participants to determine what motivates them to participate in focus groups. The study was particularly interested in knowing whether motivations would differ depending upon the subject, locale, or frequency of the focus groups, and whether people might be willing to participate in focus groups if they were not paid for their time. Part 2 appears in the December 1990 issue. A follow-up appears in the June 1992 issue.
Online research from the participant's perspective
Online research is an avenue through which companies large and small learn more about their brands and forge relationships with customers. This article discusses online research, including pros and cons perceived by respondents.
Satisfying no longer: Part III: Finding customer satisfaction's rightful place
Concluding their series on the failings of customer satisfaction measurement, the authors address ways to overcome those shortcomings through 10 best practices, including keeping satisfaction metrics separate from employee compensation, protecting respondents’ interests and stopping questionnaire bloat.
Managing mobile research: How it's different and why it matters
It is critical to understand how mobile research differs from other data collection modes and its implications for researchers in terms of designing, targeting and fielding surveys. This article seeks to understand the impact of conducting surveys on this platform and offer direction and best practices.

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Recent Articles

Below are the 5 most recent articles on this topic. These articles were published within the last three years and are only available to registered subscribers.

Sponsored Content: 11 Easy Ways to Improve Your Survey Response Rates
You can learn a lot from your customers and employees - if you can get them to fill out your survey. Surveys are a powerful and cost-effective way to not only gather information, but also identify and diagnose problems as well as uncover any new and emerging opportunities. However, one of the biggest challenges that many companies face in conducting surveys is getting enough people to take their survey (i.e. getting a high enough response rate) to ensure that their survey results are accurate. While there is no single, silver bullet for improving response rates, there are some easy steps that companies can take that, when combined, will help them improve their survey response rates. This white paper from Allegiance discusses what those steps are.
The consequences of poorly-designed surveys
Darrin Helsel shows how to make sure your surveys are asking the right questions in the right ways.
Pettit's conversational-approach article got 'em talking
This article includes highlights from social media commentary regarding Annie Pettit's story on writing humanized surveys.
Quality vs. quantity: A process for identifying the best of the best B2B respondents for new product research
This article outlines a B2B concept testing project that StandPoint conducted with Kimberly-Clark that included a co-creation exercise between the product development team and end users.
By the Numbers: A choice in the matter
What happens when you let respondents choose their feedback method?

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