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Mystery Shopping Resources

We've grouped together all the information our site contains on mystery shopping to help you quickly and easily find related articles, mystery shopping companies, events, jobs, associations, glossary definitions and more.

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Tags: | In-Store Research | Mystery Shopping | Service Quality Measurement (SQM)

 

Recent Articles

Below are the 5 most recent articles on this topic. These articles were published within the last three years and are only available to registered subscribers.

Sponsored Content: A 4-dimensional view of the digitally-engaged consumer
This paper examines work that has been carried out in support of a single-source methodologyto understand how, when applied to consumers’ devices, new research tracking technologies complement and enhance the traditional survey question approach.
How will Americans spend their money this holiday season?
With the 2014 holiday season right around the corner, the author discusses how Americans are planning to shop for the holidays according to household income and the generation to which they belong.
In Case You Missed It... October 2014
News and notes on marketing and marketing research: researching travel on smartphones; tablets as pirmary banking method.
Inferior alternatives? Why traditional food brands need to get smarter
When looking to create consumer loyalty, brands must evoke both rational and emotional sentiments. Using a study example from the packaged food industry, the authors discuss the factors behind brand loyalty.
Product and Service Update October 2014
An overview of new tools and offerings for marketing and marketing research.

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Related Articles

There are 122 articles in our archive related to this topic. Below are 5 selected at random and available to all users of the site.

Taking the mystery out of mystery shopping
Mystery shopping is a popular tool for evaluating the shopping/buying process. This article discusses mystery shopping, including why the method is used, who does the shopping, cost, what makes the method effective and the future of mystery shopping.
The differences between mystery shopping and marketing research
Both mystery shopping and marketing research are long-established tools to help businesses and organizations operate more effectively. This article compares mystery shopping and marketing research services and offers some insights into how mystery shopping can be used effectively to augment marketing research efforts.
How research can connect shopper attitudes and behaviors
This article discusses the impact of personal biases, outside influences and shopping influences on a shopper’s purchase decision and how research can minimize the discrepancy between shopper attitudes and shopper behaviors - and improve category purchase.
Mystery shopping 101
In practice for decades, mystery shopping has been gaining in popularity. This article discusses the basics of mystery shopping.
In Case You Missed It... August 2014
News and notes on marketing and research: health care goes digital; dollar store popularity.

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Related Suppliers: Research Companies from the SourceBook

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Related Events

The Quirk"s Event
February 23-24, 2015
The Quirk’s Event is a two-day experience that flips the traditional conference model and centers around the exhibit hall. In Brooklyn, February 23-24.

Related Discussion Topics

Informa Research Services
07/04/2013 by L Sampson
We need Shoppers ASAP...
07/04/2013 by L Sampson
eCRealShoppers Website?
08/07/2007 by Valeria Cesanelli
Re: Hispanic Mystery Shopping Firms
07/27/2007 by Adriana C. Rocha
Thank you very much!
07/25/2007 by Valeria Cesanelli

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Related Job Postings

Field Coordinator 14-0211
Detroit, Michigan