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Telephone Interviewing Research

We've grouped together all the information our site contains on telephone interviewing and telephone surveys to help you quickly and easily find related articles, companies, telephone facilities, events, jobs, associations, glossary definitions and more.

You can narrow the telephone survey topic further by clicking on a specific category below.

Tags: | Focus Group-Teleconference | Interactive Voice Response (IVR)
| Software-CATI (Telephone Interviewing) | Spec Writing-CATI | Telephone Interviewing / CATI
| Telephone Number Look-Ups | Telephone Panels | Telephone/Mail/Telephone Studies

 

Recent Articles

Below are the 5 most recent articles on this topic. These articles were published within the last three years and are only available to registered subscribers.

How a 360-degree research approach provides a deeper understanding of the patient experience
The author outlines a research process by which pharmaceutical and health care companies can learn what life is like for patients afflicted by an illness.
By the Numbers: A choice in the matter
What happens when you let respondents choose their feedback method?
Integrating customer experience management with marketing research
From natural language processing to machine learning, Rick Kieser gives an overview of various approaches to processing the many forms of customer feedback now available to companies and makes a case for a multi-modal approach.
An 'enhance'ment to tackle today's tele-sampling challenges?
ReconMR conducted a self-funded study to explore and measure the efficiency of three distinct telephone samples: enhanced cell phone, random digit dialing cell phone and landline.
A report on the Confirmit Market Research Software Survey
Among the highlights in this recap of the annual study of software and technology usage by research companies are ongoing struggles with survey length and a marked commitment to quality control.

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Related Articles

There are 207 articles in our archive related to this topic. Below are 5 selected at random and available to all users of the site.

Is data from a representative online panel more valid?
The author, who works for a research panel provider, argues that different online research resources and techniques can yield very different results. Knowing the effects of these factors, some of which are outlined via a research-on-research-style report, is essential to making the correct business decisions and to taking full advantage of all the Internet has to offer.
A CATI system lowers Spiegel Inc.'s research costs and gives it a direct link to its customers
This article describes Spiegel Inc.’s success using a computer-assisted telephone interviewing (CATI) system to conduct its phone surveys. Benefits included speed, the ability to develop more complex, flexible question patterns and the ability to integrate database information of past behaviors with current attitudes expressed in the survey responses.
Migrating phone surveys to the Internet
Based on a conference presentation at the American Association for Public Opinion Research in 2002, this article summarizes two experiments out of a series conducted to determine the effects of including a NS/DK response to opinion questions to better understand the effects of item non-response on data comparability across survey modes.
Leaving an HMO: What does the member remember?
KCA Research Inc. recently conducted a telephone survey for a group practice model HMO to determine why members who had voluntarily terminated had made that decision. The 300 members contacted provided interesting results, particularly in terms of the number of them who did not recall switching health plans in the previous year.
Study gathers physicians' reactions to pharmaceutical sales forces
Total Research Corporation conducted a phone survey of primary health care physicians to determine their reactions to pharmaceutical sales forces. The article reviews findings related to increases in sales representatives; time spent with sales representatives; reactions to co-promotion; which companies call on the same physicians; and which sales representative services are valued most by physicians.

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Related Suppliers: Telephone

Click on a category below to see facilities with the following number of interviewing stations

--Less than 25 stations
--25+ stations
--50+ stations
--100+ stations
--200+ stations

Conduct a detailed search of the entire Telephone Interviewing directory.

Related Suppliers: Research Companies from the SourceBook

Click on a category below to see firms that specialize in the following areas of research and/or industries

Specialties

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Related Glossary Terms

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Related Events

RIVA COURSE 201: FUNDAMENTALS OF MODERATING
April 23-25, 2014
RIVA Training Institute will hold a course, themed 'Fundamentals of Moderating,' on April 23 -April 25 in Rockville, Md.
RIVA COURSE 303: ADVANCED MODERATING
April 28-30, 2014
RIVA Training Institute will hold a course, themed 'Advanced Moderating,' on April 28-30 in Rockville, Md.

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Related Discussion Topics

Comaptibility of CATI Software and SAS data
11/04/2011 by Jayashree Sampath
Predictive dialing
09/17/2007 by Dan Quirk
Service for Interviewing
09/14/2007 by Brett A. Merriman
Interviewer training
09/06/2007 by Neal Kreitman
Interviewer Training
08/21/2007 by Iris Savage

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Related Job Postings

Business Development Director
Washington, District Of Columbia
Director Seller/Doer
Princeton, New Jersey
Executive Qualitative Interviewers-Industrial/B2B
Atlanta, Georgia
Qualitative Research Analyst
Portland, Oregon
Qualitative Researcher
Chicago, Illinois

View more related job openings