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Telephone Interviewing Research

We've grouped together all the information our site contains on telephone interviewing and telephone surveys to help you quickly and easily find related articles, companies, telephone facilities, events, jobs, associations, glossary definitions and more.

You can narrow the telephone survey topic further by clicking on a specific category below.

Tags: | Focus Group-Teleconference | Interactive Voice Response (IVR)
| Software-CATI (Telephone Interviewing) | Spec Writing-CATI | Telephone Interviewing / CATI
| Telephone Number Look-Ups | Telephone Panels | Telephone/Mail/Telephone Studies

 

Recent Articles

Below are the 5 most recent articles on this topic. These articles were published within the last three years and are only available to registered subscribers.

A report on the 2013 Market Research Technology Survey
Now in its tenth year, the Market Research Technology report finds continued growth for mobile, access panels ascendant and a tentative embracing of VOC and CEM.
How a 360-degree research approach provides a deeper understanding of the patient experience
The author outlines a research process by which pharmaceutical and health care companies can learn what life is like for patients afflicted by an illness.
By the Numbers: A choice in the matter
What happens when you let respondents choose their feedback method?
Integrating customer experience management with marketing research
From natural language processing to machine learning, Rick Kieser gives an overview of various approaches to processing the many forms of customer feedback now available to companies and makes a case for a multi-modal approach.
An 'enhance'ment to tackle today's tele-sampling challenges?
ReconMR conducted a self-funded study to explore and measure the efficiency of three distinct telephone samples: enhanced cell phone, random digit dialing cell phone and landline.

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Related Articles

There are 208 articles in our archive related to this topic. Below are 5 selected at random and available to all users of the site.

Qualitatively Speaking: How to make good equal great
Now on the client side, a former focus group vendor explains what her organization expects to receive from its qualitative providers.
A report on the 2009 Globalpark Market Research Software Survey
This time around, results show that larger research companies are leading the charge when it comes to adopting mobile research techniques and, in spite of all the industry buzz, online communities have not yet taken off.
A look at business-to-business market research in Russia
While business-to-business research is relatively new in Russia, its use is growing along with the size of the Russian economy. The authors detail some of the most-used techniques and offer insights for those considering investigating this vast market.
Back to basics: Six essential skills for telephone interviewing
Quirk's April 2013 magazine features our annual Telephone Facility Directory. As a companion piece, the author offers several tips for telephone facility managers and interviewers - from reading verbatim to probing - to improve CATI research.
Patients tell a New York hospital that its service matches its strong reputation
Discharged patients from Belleview Hospital were contacted by telephone two weeks after the end of their stay to take a three-minute patient satisfaction survey on their impressions of the hospital's service. The survey included categorical, interval-scale, and open-ended questions. Results from phone survey will be used to refine its written survey distributed to patients.

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Related Suppliers: Telephone

Click on a category below to see facilities with the following number of interviewing stations

--Less than 25 stations
--25+ stations
--50+ stations
--100+ stations
--200+ stations

Conduct a detailed search of the entire Telephone Interviewing directory.

Related Suppliers: Research Companies from the SourceBook

Click on a category below to see firms that specialize in the following areas of research and/or industries

Specialties

Conduct a detailed search of the entire Researcher SourceBook directory

Related Glossary Terms

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Related Events

RIVA COURSE 303: ADVANCED MODERATING
October 27-29, 2014
RIVA Training Institute will hold a course, themed 'Advanced Moderating,' on October 27-29 in Rockville, Md.

Related Discussion Topics

Comaptibility of CATI Software and SAS data
11/04/2011 by Jayashree Sampath
Predictive dialing
09/17/2007 by Dan Quirk
Service for Interviewing
09/14/2007 by Brett A. Merriman
Interviewer training
09/06/2007 by Neal Kreitman
Interviewer Training
08/21/2007 by Iris Savage

View More

Related Job Postings

Account Executive
Princeton, New Jersey
Associate Director
Princeton, New Jersey
CATI + CAWI Programmer
Boulder, Colorado
New Business Development & Marketing Executive
New York City, New York
Project Manager
Philadelphia/Southern NJ, Pennsylvania

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