Baltimore, MDView Website
Observation Baltimore’s recruiting team is the core strength of our market research services and one of the main reasons we are the premier firm in Maryland. Our rigid recruiting practices begin with comprehensive, didactic market research fundamentals training, followed by interviewer shadowing, and continued education. Once the foundation is provided, novice recruiters/interviewers are observed to ensure their skill set meets Observation Baltimore’s standard recruitment protocols.
Our recruiting practices begin with a thorough understanding gained through collaborative client contact and comprehensive review of the screening criteria and profiles of the target audience.
Observation Baltimore’s robust database is kept current with fresh respondents in perpetuity. Touchpoints include Panel Fox tracking, entering and updating of participation, monthly outreach via social media, and participant-centered communications.
We ALWAYS use the telephone for verification of blinded recruiting criteria and confirmation calls.
As members of AMA, Insights Association, SHSMD and QRCA we abide by the organizations’ Codes of Ethics. We utilize our professional associations’ training collateral, meetings and publications to keep abreast of best practices in market research. We hold our staff accountable to the industry’s ethical compliance and privacy standards.
We support both in-person with closed-circuit viewing and virtual market research projects through standard practices and emerging industry platforms. Our new location in McHenry row is convenient for both respondents and clients, located on several public transit routes and within walking distance of several hotels.
We understand market research!
Year Established: 1991
Number of Employees: 5-10
- | Client Lounge
- | Computer Usability Lab
- | 1-on-1 Room
- | 1-on-1 Observation
- | Product Testing Lab
- | Video Conferencing
- | Web Conferencing
- Air-Conditioning | Audio Recording | Catering | White Board / Flip Chart | Handicapped Access | Internet | Laptop Computers | Moderating Services | On-Site Parking | Projector | Reception / Waiting Room | Recruitment Services | Transcription Services | Television / Monitors | Video Recording | Wifi
- Room #1
Size: 13x10 feet
- Room #2
Size: 19x15 feet
- Room #3
Size: 23.5x12.5 feet
- Room #4
Baltimore, MD 21230
Distance From Airport: 10 miles
Travel Time: 14 minutes
Location Type: Office building
- Customer Contact(s):
Pete Denman, Client Services Manager
- Affiliations & Certifications
- AMA (United States) | DOD Certified in PHI and PII | Insights Association (United States) | NIH Certified in Human Respondent Protection | PBIRG | Qualitative Research Consultants Association (QRCA) (United States) | Society for Healthcare Strategy & Market Development (SHSMD)