Test America Online, a division of CRG Global

Company Description

Test America Online, which is part of CRG Global Inc., is a nationally represented online community of over 400,000 active members. Most members were recruited in-person through our facilities which gives a personal relationship aspect to our panel. Unlike others, we combine standard online recruiting and face-to-face recruitment.

We offer niche consumer and B2B recruiting, including unacculturated Hispanics and Online Influencers and Creators. We use innovative recruitment techniques to help make ethnic research actionable and achievable. We also excel in audience testing, community access panels, qualitative recruiting and IHUTs. Whether it be a niche recruitment, designing and moderating focus groups or leveraging online tech in order to execute remotely, we are committed to executing your research needs in a way that will optimize results Our main focus through execution and delivery is always quality and as a part of that, data is validated by our patented Confidata system for all projects.

Regarding online Influencers and Creators – we are truly ahead of the market in the recruitment and research we have done in this space. We regularly recruit Creators with hundreds of thousands, if not millions of followers, for all types of research. Most notable is the in-person and video based qualitative research we recruit these folks to participate in. Not only are these very difficult recruits, but there is no hiding the quality or the validity of these folks when they are recruited for in-person and video based interviews. This same level of reach and quality is scene in our Quantitative work with Creators, including longitudinal studies like IHUTs.

For IHUTs, we can provide services for every phase of the project. We can co-design/design the in-home product testing surveys and/or diaries provide the procurement, handling, packing and shipping of products as well as any data reporting needs. Clients can reach panelists for in depth interviews online, face to face, or by phone. Our panelists are also accustomed to task related projects and therefore see response and participation rates well above industry average.

We are a 100% US based company with all operations and client service teams located in the US. We leverage strategic partnerships when executing global projects and have a senior staff with an average of over 15 years of market research experience across the team. Our team is committed to finding the best research design and operational process to execute your study as efficiently as possible.

As can be seen by the types of projects and target groups we cover, the projects we run are more challenging than what is typically seen across the industry. With that, we place our senior staff at the front of the client relationship and partner with the most appropriate sample and tech platform companies in the industry. One size or approach does not fit all and we customize our solutions to specific client and project needs.