Test America Online, a division of CRG Global

Company Description

Test America Online, which is part of CRG Global Inc., is a nationally represented online community of over 500,000 active members. Most members were recruited in-person through our facilities which gives a personal relationship aspect to our panel. Unlike others, we combine standard online recruiting and face-to-face recruitment.

With a focus on both quantitative and qualitative research we will assign a client service and operations team to meet the needs of your specific study. While covering research design, recruitment, data collection and reporting/insights we can lead your project from start to finish or offer any individual service(s) throughout the project life cycle.

We offer niche consumer and B2B recruiting, including unacculturated Hispanics and influencers. We use innovative recruitment techniques to help make ethnic research actionable and achievable. We also excel in audience testing, community access panels, qualitative recruiting and IHUTs. Whether it be a niche recruitment, designing and moderating focus groups or leveraging online tech in order to execute remotely, we are committed to executing your research needs in a way that will optimize results. Our main focus through execution and delivery is always quality and as a part of that, data is validated by our patented Confidata system for all projects.

For IHUTs, we can provide services for every phase of the project. We can co-design/design the in-home product testing surveys and/or diaries provide the procurement, handling, packing and shipping of products as well as any data reporting needs. Clients can reach panelists for in depth interviews online, face to face or by phone. Our panelists are also accustomed to task related projects and therefore see response and participation rates well above industry average. 

We are a 100% U.S. based company with all operations and client service teams located in the U.S. We leverage strategic partnerships when executing global projects and have a senior staff with an average of over 15 years of market research experience across the team. Our team is committed to finding the best research design and operational process to execute your study as efficiently as possible.

As can be seen by the types of projects and target groups we cover, the projects we run are more challenging than what is typically seen across the industry. With that, we place our senior staff at the front of the client relationship and partner with the most appropriate sample and tech platform companies in the industry. One size or approach does not fit all and we customize our solutions to specific client and project needs.