‹ Back to Event Search
Customer Experience Strategies Summit 2023 Toronto

12th Annual Customer Experience Strategies Summit 2023

Strategy Institute

Hybrid: Toronto, Ontario May 31 – June 1, 2023
Event Website

Strategy Institute will host its 12th Annual Customer Experience Strategies Summit in Toronto, Canada, on May 31-June 1, 2023.

According to Strategy Institute:

Drive revenue through CX transformation and increased brand loyalty. The 12th Annual CX Strategies Summit returns to Toronto in 2023 with CX innovators from top North American brands. 

  • Determine your brand’s core value and how to embed CX strategically.
  • Execute a powerful CX transformation to better engage your customers.
  • Establish an in-depth CX investment approach resulting in positive ROI.
  • Leave with best practices for a holistic and predictive CX program for any business. 
  • Take away solutions to your pain points from 40+ leading CX speakers.

This year’s edition is an in-person event featuring interactive sessions, curated breakout learning and face-to-face networking opportunities. The conference will also be streamed virtually for attendees that can’t make it in person.

Get your ticket to join North America’s most customer-centric organizations including, Procter & Gamble, Tim Hortons, Holt Renfrew, Walmart, Hershey, Manulife, MLSE, Toronto Blue Jays Baseball Club and many more!

This hybrid experience is specially designed to help attendees capture the most value possible!

  • More attendees and broader reach to help expand your network and enhance peer-to-peer learning.
  • One week of pre-event virtual networking through the platform to cultivate lasting connections.
  • Both an in-person and virtual exhibitor hall to consult with CX experts and get your toughest questions answered.
  • AI matchmaking tools and filters to help you connect and build relationships with peers that have similar interests and career objectives.
  • On-demand speaking sessions and content that can be viewed anytime, anywhere.

To learn more and to register click here.


Start Date:
May 31

End Date:
June 1

Strategy Institute


Marriott CF at Toronto Eaton Centre
525 Bay Street
Toronto, ON ON M5G 2L2

For more information and to register for the event, please go to the event's website:

Event Website

More Upcoming Events

Jun 05 CRIC: Future of Insights Summit 2023 Canadian Research Insights Council - CRIC
Jun 06 CDAO Germany 2023 Corinium Global Intelligence
Jun 07 ATTENTION 2023 Advertising Research Foundation (ARF)
Jun 06 eTail Asia 2023 – Singapore WBR - Worldwide Business Research
Jun 06 Marketing Leaders 2023 Marcus Evans