What is the CX Summit APAC 2025? 

The CX Summit APAC is the total experience: Your brand, their journey. Welcome to 2025, where customers know no bounds, where visionary brand strategies seamlessly blend with real-world journeys and every interaction is meticulously crafted to captivate and delight. Now, imagine if you could truly measure and act on every part of your customers’ experience, maintaining the equilibrium between innovation and ease of use.

At CX Summit APAC 2025, customer experience, digital and marketing leaders will unite to delve into this rapidly approaching future, unveiling fresh insights and a comprehensive set of measurement and enhancement tools that promise to optimize the entire customer relationship. Come learn how strategies combined with current and emerging technology like AI can forge groundbreaking narratives that capture the hearts and minds of your customers with the right balance of precision and empathy, enabling you to create your customers’ total experience.

Why Attend CX Summit APAC 2025?

Ignite your imagination

Glean insights from top experts and industry pioneers delivering forward-thinking viewpoints on market changes as well as technology adoption such as AI. The Summit offers insightful Forrester keynotes and three special guest keynotes to challenge the norm and kindle innovation.

Dive into fresh perspectives

Real-world case studies provide you with the tools to confront contemporary CX challenges, be it aligning teams, assimilating emerging technologies or crafting robust measurement strategies.

Build lasting connections

Network and collaborate in an intimate environment of 120 top CX, digital, and marketing professionals at interactive sessions, analyst-led roundtables and social engagements.

Sharpen your skills

Participate in practical, hands-on workshops designed to put your learning into action immediately. Use proven Forrester frameworks and toolkits to ensure that your strategies deliver measurable impact.

To learn more and to register, click here.