CX USA Exchange 2023

IQPC will host the CX USA Exchange on March 28-29, 2023, in Fort Lauderdale, Florida. 

According to IQPC - International Quality and Productivity Center: 

The CX Exchange, North America’s premier invitation-only meeting for senior CX decision-makers, is designed to help you deliver a unified customer-first strategy, transforming your entire workforce into CX champions and helping your enterprise embrace change. The Exchange allows for a true cross-pollination of ideas from some of the brightest minds in customer experience across industry. Uncover what it means to show authentic customer-centric leadership and drive a meaningful, transformative agenda, with this jam-packed program designed to help you respond to your top challenges and delve deeper into the key issues customer experience leaders are facing today.

Why the CX USA Exchange?

Learn from peers how you can better incorporate CX as a core value of your organization and ensuring that everyone is bought into its value and the centricity of the customer.

Share how your organization has ensured that employees feel valued and supported and learn how EX can be optimized to drive excellent customer journeys and experiences.

Benchmark your own journey towards digital transformation and share best practices and knowledge with peers on the same path.

Join us to discover how delivering a personalized, inclusive, and excellent customer experience and authentically adopting social value into your business can drive engagement, loyalty and customer happiness.

To learn more, click here.