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Operations Excellence Workshop March 2023 Amsterdam

Operational Excellence Workshop 2023

MSPA - Mystery Shopping Providers Association

In-person: Amsterdam March 23, 2023
Event Website

Mystery Shopping Providers Association will host the Operational Excellence Workshop 2023 on March 23 in Amsterdam. 

According to Mystery Shopping Providers Association:

The Workshop Operational Excellence is scheduled to take place on Thursday March 23, 2023 at the Steigenberger Schiphol Airport Hotel in Amsterdam. 

The March workshop event is aimed at the first 20 senior managers of operational delivery in member companies. Connect, learn  and share with your MSPA colleagues! The event will be hosted by Rena Shaw and Monica Luciani, from the MSPA EA Board, who will bring their special energy and insight to the event, together with our MSPA EA board colleagues.

This is a not to be missed chance for you and your colleagues !

Due to popular demand we have a brainstorming operations workshop – sharing ideas to create effective solutions to:

  • Define world class processes – A framework for continuous improvement.
  • De-stress operations teams – Making a happy team work brilliantly.
  • Develop our shoppers – How to get the best people and how to get the best out of them.
  • Drive excellence and keep improving and as a result develop hero clients – turning our clients into advocates and fans.

To learn more and to register, click here


Start Date:
March 23

End Date:
March 23

MSPA - Mystery Shopping Providers Association


Stationsplein Zuid-West 951
Schiphol 1117 CE

For more information and to register for the event, please go to the event's website:

Event Website

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