Posted January 2, 2025

VP, OPERATIONS

DATA TALENT  | US

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Change Management + Operational Efficiency + Process Improvement 

Please note: This role goes beyond project management, programming, and panel activities; it encompasses the oversight of the entire research operations function 

Scope: Oversee the day-to-day operations of an established and successful market research firm, managing a team of 45 professionals across the entire research operations function. This includes project management, panel recruitment, programming, data processing, and other critical areas, ensuring seamless coordination and optimal performance.

Competencies:

• Possess a strong Professional Presence to engage, strategize, and counsel regularly with senior leaders

• Operational Change Management: Proven track record in successfully implementing and managing large-scale operational change initiatives, resulting in significant improvements in efficiency and productivity.

• Problem Identification and Resolution: Expertise in identifying complex operational problems, developing strategic solutions, and driving their implementation to achieve optimal outcomes.

• Operational Efficiency: Strong background in analyzing processes, identifying areas for improvement, and implementing strategies that enhance operational efficiency and reduce costs.

• Strategic Planning: Skilled in developing and executing long-term strategic plans that align with organizational goals and drive business growth.

• Client Engagement: Ability to build and maintain strong relationships with senior management and internal clients, providing strategic counsel and driving client satisfaction.

• Innovation and Adaptability: Forward-thinking mindset with a focus on innovation, continuously seeking opportunities to improve and adapt to changing market conditions.

Requirements

• Location(s) Requirement: Manhattan, DC or Dallas. In-office 3x p/wk
• 12+ yrs of operations work exp. at a custom, full-service, market research firm (supplier-side)
• Expertise in B2C, B2B, Pricing and Fieldwork Management 
• Leadership: Exp. managing large teams consisting of programming, data processing, panel, field, and recruitment (3+ direct / 40+ indirect reports)
• Quantitative and Qualitative operations experience
• Financial management: Budget management experience ($4M)
• Time Zones: Must Work Eastern Time hours (daily)

Current U.S. Residents only - Sponsorship not offered for this role 

Job description available once it is determined there is a good match for this role

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