ArticlePatients tell a New York hospital that its service matches its strong reputationJoseph Rydholm|January 1, 1991
ArticleFederal Express uses an ongoing study to track customer satisfactionJoseph Rydholm|November 1, 1990
ArticleReader survey helps new magazine keep up with changes in the recording industryJoseph Rydholm|May 1, 1990
ArticleTrade Talk: Company preaches value of research to Christian products industryJoseph Rydholm|March 1, 1990
ArticleFocus groups tell California-based mountain bike maker its ad campaign is a winnerJoseph Rydholm|March 1, 1990