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Showing:Telephone Interviewing/CATI

Total: 174

ArticleFrom research to loyalty marketing: the many uses of telephone interviewingRich Herbert|May 1, 1999
ArticleDesigning marketing research for the Asian-American segmentJohn McKay|April 1, 1999
ArticleTelephone research in Asia - the wave of the future?Bjorn Huysman|November 1, 1998
ArticleTips on conducting telephone research in Latin AmericaJennifer Mitchell|November 1, 1998
ArticleResearch about nothing: Is Kramer master of Jerry's domain?Dan Margherita|May 1, 1998
ArticleWhy I love predictive dialersJoe Rafael|May 1, 1998
ArticleCATI systems: Should you lease or buy?Henry Copeland|May 1, 1998
ArticleDigital audio gives a real 'voice' to respondentsScott Tallal|May 1, 1998
ArticleDesigning effective telephone interviews: objectives in the script development processWendy Jones|May 1, 1998
ArticleSurveying international markets demands special attentionMichael Halberstam|February 1, 1998
ArticleTechnology firm conducts worldwide satisfaction research survey via e-mail, InternetJim Slevin|October 1, 1997
ArticleResearch steers auto makers toward better customer satisfactionJoseph Rydholm|October 1, 1997
ArticleStandardizing health care satisfaction measurementSherri Cross|June 1, 1997
ArticleFirst impressions are crucial in telephone interviewingE.B. Feltser|May 1, 1997
ArticleAsking the right questions in telephone interviewsTerra Friedrichs|May 1, 1997