Top Marketing Research Articles Related to Customer Recovery Studies

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Article Strategies and tips to improve B2B customer retention Sara Melefsky | May 22, 2024
Article Macy's future: Can iconic department stores rebound? Jane Bainbridge | April 2, 2024
Article Customer retention vs. customer acquisition: Why you should prioritize already existing customers Nicole Holt | June 15, 2023
Article How to lead customer experience efforts Jeannie Walters | November 22, 2022
Article Improving your current customer feedback process Jeannie Zaemes | July 11, 2022
Article In Case You Missed It... January 2017 Quirk's Staff | January 1, 2017
Article In Case You Missed It... December 2015 Quirk's Staff | December 1, 2015
Article What will it take to win in the B2B sphere in 2020? April 1, 2014
Article In Case You Missed It... February 2014 Quirk's Staff | February 1, 2014
Article Integrating customer experience management with marketing research Rick Kieser | January 1, 2014
Article By the Numbers: When satisfaction scores go flat Peter Gurney | January 1, 2014
Article Three trending viewpoints in the field of voice-of-the-customer Gerry Katz | December 1, 2013
Article The Researcher's Bookshelf: Tilt Niraj Dawar | November 1, 2013
Article Why employee research is critical to customer satisfaction Michael Vigeant | October 1, 2013
Article How loyalty insights strengthen doctor/brand connections Thomas Hartley | October 1, 2013