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Screenshot 2026 06 30 At 11

Customer Contact Week Sydney 2027

IQPC - International Quality and Productivity Center

In-person: Sydney March 10-11, 2027
Event Website

What is Customer Contact Week Sydney 2027?

CCW ANZ 2027: Performance. Precision. Customer impact.

Customer Contact Week ANZ 2027 is where the region’s customer contact leaders come to define what great looks like – and how to deliver it at scale. AI is moving from experimentation to enterprise deployment. Automation is accelerating. Workforce models are shifting. Channel strategies are being rebuilt around speed, intelligence and human connection.

Customer contact leaders are under pressure to deliver measurable enterprise impact – improving service, reducing cost to serve and strengthening customer relationships.  

CCW ANZ is where leaders come to benchmark progress, challenge assumptions and explore the strategies, technologies and operating models defining the next era of customer contact.

To learn more and to register, click here.

Details

Start Date:
March 10

End Date:
March 11

Organizer:
IQPC - International Quality and Productivity Center

Venue:
In-person

Royal Randwick Racecourse
Alison Road
Sydney NSW 2031
Australia

For more information and to register for the event, please go to the event's website:

Event Website

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