Marketing Research and Insight Glossary

Definitions, common uses and explanations of 1,500+ key market research terms and phrases.

What is an Outlier?

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Outliers Definition

Data observations that are far away from the rest of the data. They can either be large or small values.

An outlier is a data point that significantly deviates from the rest of the dataset. It can represent an anomaly, error or a unique behavior that differs from the norm. For example, an unusually high purchase amount compared to other transactions might be considered an outlier.

Who relies on identifying outliers in the insights industry?          

Market researchers, data analysts, statisticians and business strategists rely on identifying and analyzing outliers to understand unusual consumer behaviors, detect errors and refine data-driven decisions.

What are key aspects of outliers in market research?    

Key aspects include:

  • Deviation: Represents extreme values that differ from the majority of the data points.
  • Potential causes: Could result from data entry errors, unique consumer behavior or environmental factors.
  • Impact on analysis: Can skew averages and affect overall insights.
  • Contextual relevance: Requires evaluation to determine whether it is meaningful or a result of error.
  • Detection methods: Identified through statistical tests, visualizations or thresholds.

Why are outliers important in market research?               

Outliers are important because they can reveal unique insights, highlight errors in data collection or indicate emerging trends. Properly addressing outliers ensures the accuracy of analyses and prevents distorted findings.

How do market researchers use outliers?            

Market researchers use outliers to identify exceptional customer behaviors, such as unusually high spending or unique product usage patterns. They analyze outliers to uncover niche opportunities, refine segmentation or investigate potential errors in data. Depending on the context, outliers may be excluded from analysis to maintain accuracy or examined further for actionable insights.