Posted December 1, 2020

Fieldwork Manager

Neuro-Insight US Inc.  | New York, NY, US

---

Are you a research, project, or operations manager who thrives when managing multiple projects with competing deadlines? Do you get an organizational high from balancing long-term planning with the nitty-gritty details? Are you adept at working with clients to provide a positive customer experience? Do you enjoy problem-solving on the fly? Do you love working as part of a fast-paced, tightly-knit, and highly collaborative team? Then this might be the position for you!

Neuro-Insight US Inc. seeks a sharp, highly-organized, and hardworking Fieldwork Manager. As a distinguished neuromarketing consultancy, Neuro-Insight relies on the collection of brain data using our unique SST technology. The Fieldwork Manager is responsible for overseeing the collection of brain data during our research studies and managing all associated operations. This role is designed for a self-starter who seeks an opportunity to take full responsibility of a vital component of our company and provide growth in the field of operations.

Please note:
1) Prior knowledge of brain data collection is not a necessity for this role. While we welcome applicants with research backgrounds, we also encourage applicants from other fields with proven operations, project management and client relations experience who are excited to dive into the research we conduct.
2) While aspects of this position may be done remotely, the candidate must be located in the greater NYC-area and be willing to conduct in-person research sessions as needed. Neuro-Insight has a strict Covid safety policy: we require regular Covid testing for all full-time staff who manage in-person research, regularly disinfect our research facility, and require all research participants to have their temperature checked and wear masks and gloves during research sessions.

Qualifications
• Bachelor’s degree or higher.
• Experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent communication skills, both written and verbal.
• A keen attention to detail.
• 4-5 years of relevant experience with Qualitative or Quantitative Agency preferred.
• Prior Panel Management experience a plus.

The Ideal Candidate
• Is a self-starter who can prioritize and meet ever-shifting project deadlines.
• An organizational maven who seeks an opportunity to build out key business operations.
• A critical thinker who can evaluate issues to form thoughtfully considered solutions and displays clear, organized thinking when approaching processes.
• A project manager who is equally adept at using foresight to plan for anticipated problems and problem-solving on the go for the unanticipated problems that may arise during a project.
• A team player who works well with others and thrives as part of a collaborative team.
• A hard worker who is motivated to go above and beyond to complete tasks and eager to re-evaluate and improve upon our research processes.
• If the candidate does not have a research background, is excited to learn quantitative and qualitative research best practices.

Key Responsibilities:
1) Study planning and logistics
• Work with the Fieldwork, Analyst, Client Solutions, and Recruitment teams to ensure all client expectations are met.
• Lead logistics and management for studies, including specifying and sourcing test materials, designing fieldwork, and designing screeners.
• Plan study design and ensure fieldwork is delivered in the most efficient way.

2) Management of Fieldwork and Fieldwork Team
• Responsible for managing part-time fieldwork staff, including scheduling their shifts and organizing their payment.
• Responsible for maintaining Neuro-Insight's patented SST data collection equipment.
• Complete quality control checks on all fieldwork equipment regularly.
• Take the lead in training all members of the Fieldwork team and continue to identify new ways to grow and improve the fieldwork team.
3) Development of Study Approaches
• Develop new and unique efficiencies to the fieldwork process.
• Spearhead beta testing of new products.
• Develop study execution playbooks for junior fieldwork staff.
4) Panel Management
• Responsible for maintaining a panel of 1000+ respondents in the greater NYC area.
• Develop growth strategies to add more respondents to the panel.
• Apply top-tier customer relations practices to maintaining strong relationships with our existing panel members and continually improving our communications and processes for respondents.
5) General Support
• Involvement in IT support; liaising with offsite IT support company

This Job board allows companies, organizations and individuals to post marketing research-related post job openings free of charge. Quirk's does not endorse these companies, organizations and individuals and makes no representations, warranties or guarantees as to, and assumes no responsibility for, the content of their postings nor the products or services provided by them. Quirk's expressly disclaims all liability for damages of any kind related to postings.