Posted October 27, 2021

Market Research & Implementation Associate

Gongos, Inc.  | Royal Oak, MI, US

Detroit, MI, (Royal Oak)

Salary: Other / Not Specified
Based on experience


As a Research implementation Associate, you will be involved throughout all phases of the various client engagements acting as an assistant project manager including project logistics at the pre-field stage, data collection and sample management at the field stage and playing an integral role in storytelling and preparing reports in the post-field stage. In this role, you will be involved in engagements across a variety of industries and methodologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinate project logistics (e.g., gather costs for proposals, conduct facility searches, coordinate all facility interactions, etc.)
Aid in questionnaire writing
Test online surveys
Lead in sample management (e.g., monitoring recruits for clinics, qualitative, and online studies)
Prepare and organize study participant materials (e.g., name lists, invitations, mail-outs, mass e-mailings, etc.)
Lead in coordination for off-site engagements (e.g., clinics, focus groups, workshops, etc.)
Conduct and prepare secondary research to aid in proposals, reports and other client deliverables
Observe focus groups and take detailed notes to help determine key qualitative themes to discuss during debrief and storytelling sessions
Handle respondents’ questions/concerns (e.g., over the phone, on-site, e-mail, etc.)
Conduct in-person interviewing (e.g., at a clinic or as intercept interviews)
Take lead in ensuring data quality in the post-field stage of a project
Proofread proposals, reports, and presentations in terms of grammar and formatting
Actively participate in storytelling sessions to assist in developing the story utilizing consumer-driven insights to address the client’s business challenges and objectives
Design format and layout of reports (e.g., color scheme, formatting, etc.)
Prepare charts and graphs for reports (e.g., create chart templates, enter and check data in the charts, etc.) and summarize key consumer verbatims to include in reports
Participate in internal training activities
Support internal initiatives (i.e., participate in various committees)

QUALIFICATIONS
Completed Bachelor’s degree in Marketing, Psychology, General Business, Statistics, Economics, Communications, or related field
Experience from an internship, research study or teaching assistant program related to marketing or research
Embody company culture including taking ownership of work and having a go-getting mentality
Demonstrate professional maturity and general business knowledge including strong problem-solving skills, time management and attention to detail
Effective communication skills, both written and verbal

PREFERRED SOFTWARE EXPERIENCE
Proficient in Microsoft Word, Excel, PowerPoint and Outlook
SPSS knowledge preferred – to be developed over time for quantitative-oriented individuals

A COMPLETE OFFERING THAT SETS US APART
Our health benefit offerings start on day one, with your choice of two medical insurance plans, a dental plan, and a vision plan – all with significant premium contributions from Gongos
Gongos offers competitive paid time off including holiday time and a paid company shutdown between December 24th through New Year’s Day
Work-life balance is encouraged with schedule flexibility to begin your day between the hours of 7:30am – 9:30am
Gongos offers the opportunity to work from home one day a week, available at one year of full-time employment
Our contemporary work environment includes a relaxed dress code – if you’re comfortable, we’re comfortable
Traditional and Roth 401K plans, offering a 100% company match for up to 3% of your salary and a 50% match on the next 2%, available on day one of full-time employment
We offer 50% tuition and book reimbursement (up to $3,000/year), available at one year of full-time employment
Our celebrated culture includes company outings such as our Tigers game day, Cinco de Mayo celebration, Annual Golf Outing, 5k runs, and lots more
Gongos Gives is our internal initiative that organizes charity events throughout the calendar year to keep us engaged within our community
Our new state-of-the-art headquarters located in downtown Royal Oak, Michigan captures the vibrant city atmosphere with a progressive and agile work environment

At Gongos, we make customer centricity happen. We believe a great employee experience is a prerequisite to a great client experience. That’s why we look for promising multidisciplinary talent to fuel our company’s growth. With us, you can unleash your strengths, shape your path, and leave a lasting imprint on our company, our clients, and each other. Together, our mission is to reorient the relationship between consumers and corporations to be mutually beneficial. In doing so, our teams work across the entire customer centricity value chain, and our consultative approaches ensure internal adoption and implementation that inspire customer-committed cultures.

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Email

recruiting@gongos.com

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