The high-stakes DIY qual stack

September 24, 2026, at 1 p.m. ET/6 p.m. U.K.https://www.bigmarker.com/series/quirk-s-virtual-diy-research1/series_summit

CiviCom’s logo – The company name written out in a dark purple text with small red dots forming an arch between the two ‘i’s with “Marketing Research Services” written in a smaller font size underneath.In-house qualitative research gives insights teams greater speed, control and agility – but managing studies internally can introduce new challenges, from technical setup and respondent privacy to secure data handling and reliable AI-assisted analysis. True DIY success requires more than a generic meeting platform and a standalone AI tool; it requires purpose-built research technology that preserves professional standards without sacrificing flexibility.

In this session, Civicom Marketing Research Services will demonstrate how researchers can run seamless, self-directed qualitative studies using an integrated technology platform designed specifically for market research. See how ResTech, with integrated conferencing, dynamic screen watermarking, private observer spaces and pre-session tech checks, helps teams manage live research with confidence. Then explore how Civicom’s closed-loop AI research assistant, Quillit, accelerates analysis while keeping findings traceable to exact transcript lines and video timestamps.

Discover how to build a professional-grade DIY research stack that combines operational control, secure technology, strong data governance and evidence-backed AI insights.

Key takeaways:

  1. Run DIY qual with greater control: See how a purpose-built qualitative research platform – with integrated conferencing, screen watermarking, private observer spaces and pre-session tech checks – supports reliable, professional in-house execution.
  2. Maintain traceability at AI speed: Learn how evidence-linked AI can reduce hallucination risk by connecting generated summaries and insights directly to exact transcript lines and video timestamps.
  3. Protect research data across the entire workflow: Understand how secure research platforms and closed AI environments can protect sensitive respondent and client data, keep proprietary information isolated from public LLM training and support enterprise governance and compliance requirements, including ISO 27001, GDPR and HIPAA.

Presenter:

Edwin Arcilla’s circular headshot on a grey background.Edwin Arcilla, Global Account Manager, Civicom Marketing Research Services

As global account manager at Civicom Marketing Research Services, Edwin Arcilla serves as a strategic partner to qualitative researchers, boutique agencies and corporate insights teams worldwide. He specializes in developing end-to-end qualitative research solutions that streamline project execution, reduce operational friction and accelerate time to insight. 

Edwin’s expertise spans the qualitative research spectrum, including online IDIs and focus groups through CyberFacility®, hybrid and 360° HD facility streaming with CCam® focus, asynchronous online communities and niche respondent recruitment through CiviSelect®. He also helps researchers leverage Quillit® to transform raw research data into traceable, citation-backed, presentation-ready insights.

Across every engagement, Edwin focuses on delivering tailored support that helps research teams work more efficiently and confidently while upholding Civicom’s longstanding commitment: “Your Project Success Is Our Number One Priority.”