Insurance company GEICO, headquartered in Chevy Chase, Md., has promoted Joe Pusateri to vice president of marketing.
Customer experience technology company Service Management Group, Kansas City, Mo., has tapped Bennett Gammel as vice president of product management and promoted Dennis Ehrich to chief product and technology officer.
Research-based strategy consultancy Whitman Insight Strategies, based in New York, has promoted Adam Math to vice president and added Madison Ulczak as an analyst.
Fitchburg, Mass., online survey programming company Jibunu has appointed Estuardo Torres as vice president of client success, based out of Chicago.
Jeremy Radisich has been named president of Los Angeles-based research and analytics services company MarketCast. With continued oversight of the company’s campaign analytics group, Radisich will add responsibility for the firm’s franchise and content strategy unit.
Digital research company ITWP has appointed Alida Cesani as human resources director for EMEA. She will be based in London and will lead the people strategy for Toluna and Harris Interactive, subsidiary companies of ITWP.
Canada-based customer engagement agency Bond Brand Loyalty has hired Brian Kim as chief financial officer and Yolana Mahony as vice president, people and values.
Kantar Public, the London-based public policy and communications division of Kantar, has appointed Craig Watkins as chief executive officer for the U.K.
Digital research agency MetrixLab has appointed José Antonio Huerta as managing director for Mexico. Huerta replaces Ricardo Cuéllar Barnusell, who will focus on the broader Latin American and Spanish markets.
NORC, a research institution at the University of Chicago, has appointed Bruce Barr as its newest director, responsible for overseeing AmeriSpeak Omnibus & Syndicated Research Services.
Rochester, N.Y.-based research operations company Owl Solutions has hired Ryan Smith as director of programming.
London-based insights consultancy Basis Research has hired Jennifer Rittner as a managing partner, based in the company’s Los Angeles office. She will be responsible for expanding the company’s U.S. business, particularly on the West Coast.
Measure Protocol, a blockchain-powered marketplace for person-based data, has added Pandu Rangan to its advisory board.
Atlanta-based company BizPinion Software has hired Bart Borkosky as VP product management of SurValidate Digital Fingerprinting, Bot and Fraud Prevention software. Borkosky will be responsible for product development, survey integration and software training as well as sales and marketing initiatives.
Dedham, Mass., research and intelligence firm Wellesley Information Services has named Sahir Anand as chief research officer.
Research-based consultancy PSB has named Mike Chuter as chief executive officer, based in New York.
Boston-based research company Chadwick Martin Bailey has appointed Brenda Ng as vice president of strategy and account planning. She is based in Seattle.
Los Angeles-based research firm Hypothesis has added Emily Moneymaker to its team as a senior analyst.
Market research and analysis firm Parks Associates, Dallas, has promoted the following: Elizabeth Parks to president; Jennifer Kent to senior director; and Tom Kerber, who will lead Parks Associates custom research services. Additionally, Denise Ernst has joined the firm as vice president.
The Martec Group, a market research company with locations in Detroit and Chicago, has promoted Bill Lucken to partner.
San Francisco-based insights platform UserTesting has promoted Janelle Estes to chief insights officer.
Shelly Chandler, vice president of customer experience consulting for Oslo, Norway-based research solutions company Confirmit, has joined the leadership board for the Rutgers University Customer Experience Certificate Program. Chandler will provide input on the program and leadership through classroom visits, forums, conferences and by participating in student coaching opportunities.