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Showing: Tom Neveril

Total: 5

Article Evoke customer stories during video focus groups with four simple questions Tom Neveril | October 1, 2020
Article How clear masks revealed areas for improvement in qual Tom Neveril | August 17, 2020
Article How to explore the four components of customer effort Tom Neveril | January 1, 2019
Article How to evoke respondents’ brand-related stories Tom Neveril | December 1, 2009
Article Qualitatively Speaking: Ten qualities for qualitative researchers Tom Neveril | June 1, 2004