ArticleA comparison of consumer and business-to-business customer satisfaction researchDoug Berdie|October 1, 2004
ArticleHidden barriers to new product acceptance: preference inertiaBill MacElroy, Donna Wydra|May 1, 2004
ArticleMoen designs new showerhead after ethnographic research uncovers host of innovation opportunitiesJoseph Rydholm|June 1, 2002
ArticleHamilton Beach talks to consumers before introducing small appliance lines in Mexico and EuropeJoseph Rydholm|November 1, 2001
ArticleIn-home research gives Mirro the ingredients for its Allegro cookware lineJoseph Rydholm|January 1, 2000
ArticleTrade Talk: Study examines choices between national brands, private labelsJoseph Rydholm|June 1, 1998