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Showing:Mystery Shopping

Total: 76

ArticleTaking the mystery out of patient satisfactionJan Beiting|January 1, 2001
ArticleU.K. mystery shopping program makes sure songwriters get their royalty paymentsVivian Helm|January 1, 2001
ArticleThe differences between mystery shopping and marketing researchMark Michelson|January 1, 2001
ArticleProper use of a mystery shopper reportMichael Bare|January 1, 2000
ArticleA comparison of mystery shopping studies and customer satisfaction studiesElaine Buxton|January 1, 2000
ArticleTrade Talk: Mystery shopping association never restsJoseph Rydholm|January 1, 2000
ArticleHow should we set up our mystery shopping program?Greg Cole|January 1, 2000
ArticleThe many uses of mystery shoppingKaren Moore|January 1, 1999
ArticleMystery shopping for manufacturers: What's happening at retail?Laura Livers|January 1, 1999
ArticleAssociation creates new standards for mystery shopping industryJen Chamberlain|January 1, 1999
ArticleMystery shopping reports: Are quality and timeliness competing priorities?Elaine Buxton|January 1, 1999
ArticleMystery shopping drives employee incentive programJoseph Rydholm|January 1, 1999
ArticleUsing mystery shopping for discrimination and sales practices monitoringPaul Lubin|January 1, 1998
ArticleHigh-tech mystery shopping: Using audio and video shopping effectivelyStephanie Smith|January 1, 1998
ArticleAn established shopper program can be the answer for customer service managementGary Harper|January 1, 1998